Reannan Suckley
Mattoon,IL
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for learning new skills. Ready to apply knowledge and skills to any challenge. Would make a great addition to any team. Strives to deliver outstanding patient care service in a fast-paced environment. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase patient care experience and values.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Partner
Sarah Bush Lincoln Health Center
Mattoon, IL
07.2024 - Current
- Enhanced task management by assessing urgency, complexity, and resource availability.
- Reduced response time for support inquiries with proactive communication and follow-up strategies.
- Demonstrated adaptability when faced with new challenges or shifting priorities within the support environment.
- Assist other care team members with activities of daily living, i.e. bathing, feeding, transferring, ambulating patients.
- Complete cleaning of common areas on unit, including, but not limited to desks, phones ,soiled utility ,pantries, conference rooms, staff and visitor bathrooms and common lounge areas. Completes “daily“ cleaning of occupied patient rooms and extensive discharge cleaning in alignment with infection control guidelines, policies, and procedures .
- Stock appropriate supplies.
- Supports relationship based care by providing compassionate, holistic care to patients, family and coworkers
- Promoting a safe, caring, and healing environment
- Transports patients, specimens and supplies as requested
Personal Care Assistant
Private Household
Mattoon, IL
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Assisted patients with self-administered medications.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
Guest Service Representative
Cashwise
Williston, ND
11.2021 - 08.2023
- Utilized problem solving skills when dealing with difficult situations or dissatisfied customers.
- Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
- Answered incoming calls promptly and courteously, providing accurate information to customers.
- Demonstrated ability to communicate effectively with customers and colleagues.
- Greeted and welcomed customers in a warm and friendly manner.
- Managed the front desk area including guest services area, duties such as welcoming customers, assigning tasks, relieving co workers for breaks, gathering carts.
- Maintained cleanliness of front store area throughout shift.
Housekeeper
Fairlight Medical Center
Williston, ND
01.2020 - 02.2021
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
- Sanitized bathroom fixtures and restocked amenities according to established protocols.
- Adept at following instructions from supervisors regarding specific cleaning tasks.
Dietary Aide
Williston, US
05.2020 - 10.2020
- Delivered dishes and meal trays to patient rooms during scheduled times.
- Performed daily cleaning duties such as sweeping floors and mopping surfaces.
- Assisted with preparing and serving meals according to dietary requirements and regulations.
- Maintained a clean work environment by sanitizing equipment and washing dishes.
- Checked meal trays for compliance with diet modifications.
- Adhered to all safety protocols while handling food items and utensils.
- Set up tables and place settings in dining areas for patient meals.
- Prepared trays for special diets according to physician’s instructions.
Cashier/Sales Associate
Walmart supercenter
Williston, ND
08.2019 - 01.2020
- Gained experience in customer service and sales, providing excellent customer service with a friendly attitude.
- Performed opening and closing duties such as counting money in the register drawer and setting up registers for the day’s business transactions.
- Utilized computer systems effectively during checkouts, including scanning barcodes and entering prices into registers quickly and accurately.
- Provided accurate cash handling skills, balancing the register drawer daily, and processing credit and debit card payments accurately.
- Responded promptly to customer inquiries concerning product availability, pricing information, payment options.
- Managed multiple tasks simultaneously while maintaining focus on quality customer service.
- Processed returns efficiently while following company guidelines regarding refunds or exchanges.
- Adhered strictly to company policies regarding loss prevention procedures.
- Counted cash in register at start and end of each shift, accounting for errors and solving discrepancies.
- Processed credit card payments using point-of-sale terminal.
Education
CNA
Lake Land College
Mattoon, IL2025
High School Diploma - General study
Ray Public School
ND05.2019
High School Diploma - undefined
Williston High School
Williston, ND05.2018
Skills
- Kitchen Experience
- Patience
- Dietary Aide Experience
- Meal Preparation
- Cleaning Experience
- CNA
- POS Transactions
- Inventory Monitoring
- Cash Register Operations
- Payment Processing
- Computer Skills
- Item Pickup and Delivery
- Cash Counting
- Stock replenishment
- Product rotation
- Attention to detail
- Upbeat and outgoing attitude
- Documentation and reporting
- Strong interpersonal skills
- Teamwork
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Task prioritization
- Self motivation
- Goal setting
- Trauma-informed care
- Clinical documentation
- Family support
Certification
Certified Nursing Assistant
Additional Information
Experience with dementia and alzhimers, stroke, seizures, catheter care.
Timeline
Support Partner
Sarah Bush Lincoln Health Center
07.2024 - Current
Personal Care Assistant
Private Household
05.2023 - Current
Guest Service Representative
Cashwise
11.2021 - 08.2023
Dietary Aide
05.2020 - 10.2020
Housekeeper
Fairlight Medical Center
01.2020 - 02.2021
Cashier/Sales Associate
Walmart supercenter
08.2019 - 01.2020
High School Diploma - General study
Ray Public School
High School Diploma - undefined
Williston High School
CNA
Lake Land College