Reanne Dodson
Abilene,TX
Summary
Highly motivated and detail-oriented Investigator Specialist with strong investigative skills, leadership skills, instinctive social skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
APS Investigator Specialist
Department of Family and Protective Services
10.2021 - Current
- Participated in an Evidence Driven Investigation unit focusing on exploitation and abuse cases.
- Served as a mentor for new trainees.
- Worked collaboratively with law enforcement, financial institutions, medical professionals, mental health resources, and other community resources to address client needs.
- Participated in various community engagement presentations to strengthen relationships with community partners.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Conducted intake interviews at client's residences and global assessments to determine clients' eligibility and suitability for program.
- Recorded comprehensive case notes and follow up documentation for clients.
- Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Maintained lists of resources helpful to clients.
- Worked in a mobile/hybrid capacity.
- Worked independently and as a part of the team.
Intern
Adult Protective Services, DFPS
06.2021 - 10.2021
- Performing telephone safety and service contacts to clients and collaterals.
- Appropriately document my interactions with clients and collaterals in detail.
- Access and utilize the IMPACT client data system to educate myself on case details and client information.
- Observe and Participate in face-to-face contacts with clients.
- Participate in biopyschosocial assessments of clients.
- Collaborate with other organizations by making phone calls to set up services for clients and remain up-to-date on client conditions.
Education
Bachelor of Arts - Psychology
McMurry University
Abilene, TX08.2018
High School Diploma -
Cooper High School
Abilene, TX06.2013
Skills
- Highly Effective Communication
- Client Engagement
- Conflict Mediation
- Rapport Building
- Strategic Planner
- Critical Thinking
- Organizational Skills
- Good Work Ethic
- Thorough De-escalation Skills
- Highly Efficient Computer Skills
- Active Listening
- Consistent Documentation Timeliness
- Efficient using Microsoft Office
- Thorough Case Documentation
- Case Management
- Cultural Competency
- Knowledge of State of Texas policies
- Attention to Detail
Timeline
APS Investigator Specialist
Department of Family and Protective Services
10.2021 - Current
Intern
Adult Protective Services, DFPS
06.2021 - 10.2021
Bachelor of Arts - Psychology
McMurry University
High School Diploma -
Cooper High School
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