Summary
Overview
Work History
Education
Skills
Accomplishments
2021 Beacon of Love Award
Timeline
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Kristen Torres

San Antonio,TX

Summary

Dynamic CPS Conservatorship Caseworker with the Texas Department of Family and Protective Services, skilled in client advocacy and crisis intervention. Expert in developing tailored service plans and fostering interdisciplinary collaboration, ensuring compliance and support for vulnerable families. Proven ability to communicate effectively and adapt to challenging situations, enhancing client outcomes.


Overview

15
15
years of professional experience

Work History

Child Protective Services Legal Specialist V

Texas Department of Family and Protective Services
06.2011 - Current
  • Conducted comprehensive assessments to determine client eligibility for services and benefits.
  • Developed individualized service plans, outlining specific goals and resources for clients.
  • Coordinated with community organizations to connect clients with necessary support services.
  • Monitored case progress, ensuring compliance with regulatory requirements and agency standards.
  • Supported children and families in

residential, shelter, and social service environments.

  • Documented case activities
  • Collaborated with multidisciplinary teams including legal professionals, educators, law enforcement, and medical providers.
  • Applied strong communication, crisis response abilities, and a

commitment to fostering supportive, structured, and trauma informed environments for individuals in need.

Education

Bachelor of Social Work - Social Work

Texas State University
San Marcos
06-2011

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client advocacy
  • Proficient in Microsoft Office
  • Conflict mediation

    Assessment skills

    Advocacy

    Records management

    Interpersonal and written communication

    Adaptability and flexibility

    Critical Thinking

    Behavior management

    Crisis management/intervention

    Written communication

    Interdisciplinary collaboration

Accomplishments

DFPS CPS Mentor since 2015

2021 Beacon of Love Award

Awarded the first Chris Madrid's 2021 Beacon of Love Award, nominated by Alliance 4 Orphans.

Timeline

Child Protective Services Legal Specialist V

Texas Department of Family and Protective Services
06.2011 - Current

Bachelor of Social Work - Social Work

Texas State University