MS Office
Joshua Reategui
IT Support Specialist
Brentwood,CA
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Proven skill in resolving problems quickly on first call. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Accounting Assistant
Brentwood Congregation of Jehovah’s Witnesses
Brentwood, CA
01.2021 - Current
- Maintaining accurate, up-to-date records for congregation’s accounts, under oversight of congregation secretary.
- Procure prompt payments of bills and deposit checks using online banking tools.
- Setup and maintenance of information board using Padlet, a digital notice board.
- On initial setup I personally trained computer literacy and personal setup to congregation members on use of Padlet and other software.
Jeweler Cashier
Mr Bling Jewelry and Watch Repair
Pittsburg, CA
01.2020 - Current
- Greet customers, obtain dental impressions and fitting for new dental decorative covers
- General cleaning of shop and cashier duties.
- Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
- Estimated repair costs based on expected labor and materials requirements.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Computer Support
Video Conferencing Organizer , Brentwood Congregation of Jehovah’s Witnesses
Brentwood, CA
01.2020 - Current
- Oversee technical aspects of meeting, including playing media, creating smaller groups
- Verify quality of stream and personally assist congregation members on personal computer devices for use of video conferencing
- Training hosts and co-hosts and keeping familiar with latest version of Zoom Online video conferencing instructions
- Troubleshoot technical difficulties and remediate promptly for optimal conference experience.
- Configured hardware, devices and software to set up A/V systems.
- Uploaded new software, rolled out updates and applied patches to current software.
Videographer/Editor
Vault Dance Co
Brentwood, CA
08.2018 - 11.2018
- Using Final Cut Pro and DSLR Camera, filmed multiple dance routines.
- Full editing and final product delivered at deadline with client satisfaction.
- Increased business and established marketing through different social media platforms.
Education
High School Diploma -
Heritage High School
06.2018 - 06.2018
Associate’s Degree (expected June 2022) - Computer Support
Los Medanos College
Pittsburg, CA 01.2019 - 06.2022
Skills
Graphics
Post Production
[Windows] Expertise
[Mac and Ios] expertise
[Final Cut Pro] Editing proficiency
[Adobe Photoshop] Color correction
Covering events
Video Production
Copy Editing
Troubleshooting
Studio / Remote Broadcast
Software
Final Cut Pro
Lightroom
Adobe Acrobat
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Accounting Assistant
Brentwood Congregation of Jehovah’s Witnesses
01.2021 - Current
Jeweler Cashier
Mr Bling Jewelry and Watch Repair
01.2020 - Current
Computer Support
Video Conferencing Organizer , Brentwood Congregation of Jehovah’s Witnesses
01.2020 - Current
Associate’s Degree (expected June 2022) - Computer Support
Los Medanos College
01.2019 - 06.2022
Videographer/Editor
Vault Dance Co
08.2018 - 11.2018
High School Diploma -
Heritage High School
06.2018 - 06.2018