Dynamic Kitchen Manager with extensive experience at HEDC/Hopi Cultural Center Restaurant, excelling in food safety compliance and inventory management. Proven track record of reducing food waste significantly while enhancing team collaboration and customer satisfaction. Skilled in training staff and enforcing sanitation standards, ensuring a clean and efficient kitchen environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Kitchen Manager
HEDC/ Hopi Cultural Center Restaurant
12.2023 - Current
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
Managed staff schedules and maintained adequate coverage for all shifts.
Verified prepared food met standards for quality and quantity before serving to customers.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Dishwasher/Lead Line Cook
HEDC/ Hopi Cultural Center Restaurant
05.2021 - 10.2023
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Stepped into additional roles during busy times to boost coverage of important stations.
Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
Deli cook/Retail Cashier
Kykotsmovi Village Store
11.2018 - 05.2021
Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
Enhanced deli offerings by developing and implementing new recipes for sandwiches, salads, and side dishes.
Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
Collaborated with team members to provide exceptional customer service and high-quality products, leading to increased customer satisfaction.
Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.
Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.
Operated and maintained grills, fryers and other cooking equipment.
Trained new team members on kitchen operations and safety protocols.
Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Restocked stations and supplies during slower periods between rushes.
Adhered to strict food safety regulations and hygiene standards.
Followed recipes and cooking techniques for consistent results.
Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Trained new employees on company policies, register operations, and effective communication techniques with customers.
Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
Performed cash, card, and check transactions to complete customer purchases.
Home Care Provider
Fred Kootswytewa
03.2015 - 11.2015
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Deli Cook/Retail Cashier
Kykotsmovi Village Store
04.2001 - 05.2007
Contributed to cost control measures by minimizing ingredient waste through careful portioning practices during food preparation.
Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
Education
No Degree -
Hopi Jr/Sr High School
Polacca, AZ
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
ServSafe certification
BOH operations
Recruitment and hiring
Portion control
Sanitation
Policy and procedure enforcement
New employee recruitment
Shift scheduling
Health inspections
Food safety compliance
Supply ordering
Sanitation standards
Cleaning and sanitation
Ordering supplies
Kitchen equipment operation and maintenance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.