Reba R. Manuel

This position is responsible for possessing a thorough knowledge of the Gila River Gaming Internal Controls, policies, procedures, Tribal Gaming Office, Compact and State Gaming Regulations and ensures that blackjack are in regulatory compliance with the Tribal Gaming Office, State Gaming, Authority, internal controls, and standard operating procedures by performing the following duties personally or through subordinate staff, as well as demonstrating the GILA WAY.

• Promotes and provides excellent guest service experience to both internal and external guests.
• Assists department director in preparing budgets employee performance review, including budget variances, statistical fluctuations and organizational development.
• Responsible for implementing operating standards; customer service and productivity.
• Establishes an atmosphere that ensures a favorable gaming experience for players.
• Also serves as the Manager on Duty on a daily basis to help assist other departments and/or customer related issues throughout the entire casino.
• Performs other special projects and duties as assigned.

This position is responsible for possessing a thorough knowledge of the Gila River Gaming Internal Controls, policies, procedures, Tribal Gaming Office, Compact and State Gaming Regulations and ensures that blackjack are in regulatory compliance with the Tribal Gaming Office, State Gaming, Authority, internal controls, and standard operating procedures by performing the following duties personally or through subordinate staff, as well as demonstrating the GILA WAY.

• Promotes and provides excellent guest service experience to both internal and external guests
• Supervises the operations of blackjack playing areas through constant communication with on-duty team members
• Responsible for the smooth operation of the Blackjack Pit and for promoting positive guest service
• Observes employees and game action at Blackjack Tables, alerts Shift Manager or Surveillance of any problems, complaints, or disputes
• Observes all activity around and inside of the Blackjack Pit area
• Constantly monitors adherence by all gaming personal to company policies, procedures and standards, and/or compliance to all applicable government regulations
• Establishes an atmosphere that ensures a favorable gaming experience for players
• At times will serve as an acting Manager on Duty when shift manager is not available to handle department and/or customer related issues within the casino.
• Performs other special projects and duties as assigned.

This position is responsible for possessing a thorough knowledge of the Gila River Gaming Internal Controls, policies, procedures, Tribal Gaming Office, Compact and State Gaming Regulations and ensures that blackjack are in regulatory compliance with the Tribal Gaming Office, State Gaming, Authority, internal controls, and standard operating procedures by performing the following duties personally or through subordinate staff, as well as demonstrating the GILA WAY

• Promotes and provides excellent guest service experience to both internal and external guests
• Assists department director in preparing budgets employee performance review, including budget variances, statistical fluctuations and organizational development
• Responsible for implementing operating standards; customer service and productivity
• Establishes an atmosphere that ensures a favorable gaming experience for players
• Performs other special projects and duties as assigned.

The Elderly Coordinator is primarily responsible for coordinating services provided to the elderly of the Community. This position advocates, supports and coordinates respective programs and services serving the elderly and works closely with other Tribal Departments to help ensure the elderly are achieving the highest possible quantity of life

• Maintain a budget that is within the operation of the elderly building
• Identify and coordinate programs that provide services for the Community elderly
• Act as an advocate for individual Tribal elders in assuring the timely provision of different service designed for the elderly
• Supervise and participate in daily activities of assigned staff engaged in a variety of community service activities as necessary
• Maintain communication with elderly groups within respective Districts to provide them with program and service
• Establishes and maintain effective working relationships with employees, Community Officials and general public
• May be required to oversee building and facility maintenance function
• Perform other related duties as assigned.