Reba Sparks
Clarksville,TN
Summary
Meticulous food service expert with extensive knowledge in food safety and meal preparation. Detail-oriented food service professional with strong expertise in food safety and meal preparation. Proven ability to manage inventory and support menu development while delivering exceptional customer service.
Overview
40
40
years of professional experience
2
2
Certifications
Work History
Food Service Worker
Metropolitan Nashville Public Schools
Nashville, Tennessee
07.2014 - 04.2022
- Ensured adherence to food safety guidelines through staff collaboration.
- Managed inventory and stocked supplies as required.
- Prepared and served nutritious meals daily to students.
- Supported meal planning and menu development with dietary considerations.
Lead Cashier
Target
Nashville, Tennessee
06.2009 - 07.2014
- Trained new cashiers on register procedures and customer service standards.
- Managed daily cash operations, ensuring transaction accuracy.
- Facilitated communication between front-end staff and management.
- Assisted customers with inquiries, payment processing, and store information.
- Greeted customers, delivering exceptional service throughout interactions.
- Handled payments by cash, credit, debit, and personal checks efficiently.
- Personalized service for each customer to enhance satisfaction levels.
- Answered phone calls to assist customers with questions and orders.
Beneficial Analyst
Cigna Insurance Company
Nashville, Tennessee
03.1983 - 04.2004
- Coordinated with healthcare providers to validate claims efficiently.
- Evaluated insurance claims for accuracy and completeness.
- Reviewed policy documents to assess coverage eligibility.
- Resolved claims by approving or denying documentation and calculating due benefits.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained detailed records of claim activities, including notes on conversations.
- Assisted in filing appeals for denied claims with insurance companies.
- Provided exceptional customer service to foster positive relationships with stakeholders.
Claim Specialist
Equitable
Nashville, TN
03.1982 - 06.1983
- Data Entry Clerk
- Process Durable Medical Equipment
- Process Ambulance Claims
- Reviewed policy documents to determine coverage eligibility.
- Communicated with clients to gather necessary claim information.
- Identified trends in rejected claims that could indicate system errors or fraudulent activity.
- Checked documentation for appropriate coding, catching errors and making revisions.
Education
High School Diploma -
Pearl High School
Nashville, TN06-1972
Some College (No Degree) -
Nashville State Community College
Nashville, TNSkills
- Food safety and meal preparation
- Inventory management and menu development
- Catering operations and customer service
- Attention to detail
- Staff training
- Problem solving
Certification
Microsoft Word Excel,Telephone Etiquette 1976 Dean Vaughn Medical Terminology 1976...
Timeline
Food Service Worker
Metropolitan Nashville Public Schools
07.2014 - 04.2022
Lead Cashier
Target
06.2009 - 07.2014
Beneficial Analyst
Cigna Insurance Company
03.1983 - 04.2004
Claim Specialist
Equitable
03.1982 - 06.1983
High School Diploma -
Pearl High School
Some College (No Degree) -
Nashville State Community College