Reba Thomas
Plano,TX
Summary
Dynamic and results-oriented Strategic Product Owner with extensive experience in product lifecycle management across financial services, banking, and supply chain ecosystems. Proven ability to convert business vision into actionable product roadmaps while effectively managing complex backlogs and delivering high-value features that exceed stakeholder expectations. Expertise in aligning stakeholders, prioritizing user stories, and leading cross-functional teams to achieve successful product launches and transformative initiatives. Committed to driving product excellence and fostering collaboration to enhance overall delivery success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Consultant
Tomkat and Associates Consulting
Plano, TX
01.2025 - Current
- Providing training materials and demonstrations for the Jira tool to Dev, QA, and Stakeholders based on project.
- Providing oversight of the deployments of software to Production and subsequent releases.
- Working with cross-functional teams to provide project stability.
- Client: Confidential
Care Giver
01.2024 - 01.2025
- Managing household finances, coordinating medical appointments, school runs, planning events, maintaining household maintenance and provisioning the house.
- Followed instructions from the court with managing assets and other resources
- Managed any and all conflict management concerns.
- Court appointed duties as Executrix for Last Will and Testament
Product Owner/Scrum Master
Virtusa, Inc.
Irving, TX
01.2022 - 01.2023
- Led product internal auditing development initiatives across cross-functional teams to maximize product value and delivery efficiency.
- Developed comprehensive product epics and features during PI planning sessions, ensuring strategic alignment with business objectives.
- Conducted thorough product validation and user story refinement to optimize backlog management and delivery outcomes
- Delivered comprehensive product training to development teams on user story sizing and backlog refinement, resulting in more precise product scope definition and enhanced iteration planning.
- Orchestrated successful product development transformation from traditional to Agile methodologies, establishing modern product workflows and training product stakeholders on contemporary development practices.
- Client: Citibank
Product Manager
Wipro, Inc.
Plano, TX
01.2021 - 01.2022
- Converted complex business requirements into executable product features for auditing during strategic planning sessions, ensuring adherence to enterprise product development frameworks.
- Delivered comprehensive product presentations to communicate development strategies and roadmaps to key stakeholders and executive leadership.
- Participated in strategic product sync meetings and delivered insights on product roadmap and upcoming feature development for future releases.
- Client: Bank of America
Product Owner/Product Manager
TCS
Plano, TX
01.2019 - 01.2021
- Led product development for third-party software integration to automate chain supply inventory management processes.
- Managed product budget oversight and stakeholder alignment with evolving business requirements.
- Coordinated with external vendors to ensure product delivery met service level agreements and business objectives.
- Developed and maintained product features and user stories for three globally distributed development teams, supporting strategic business goals and delivery timelines.
- Decreased production errors by 20% on average during software releases by leading automated store inventory product development.
- Enhanced team productivity and product delivery efficiency through strategic product backlog management
- Resolved product delivery impediments, ensuring teams met deadlines and achieved 100% delivery consistency.
- Client: Albertsons
Scrum Master
Prospance, Inc.
Austin, TX
01.2017 - 01.2019
- Orchestrated product development for three globally distributed teams, coordinating extensively with business stakeholders and aligning product deliverables with release timelines.
- Mentored junior Product Owners on effective product prioritization and backlog refinement techniques.
- Delivered comprehensive training to development teams on product story creation, backlog management, and cross-functional collaboration.
- Refined product acceptance criteria and achieved a 17% reduction in bugs over two months by meticulously aligning product deliverables with business objectives.
- Implemented standardized product development practices across the IT organization, ensuring consistent adherence to delivery schedules and quality standards.
- Delivered significant contributions to release planning and product deployment processes, ensuring seamless production rollouts.
- Client: PayPal, Inc.
Sr. Business Process Re-engineer II
Artech, Inc.
McLean, VA
01.2016 - 01.2016
- Conducted comprehensive analysis of business processes and workflows to optimize Commercial Lending operations across financial departments.
- Led change management initiatives, updating procedures and process documentation within the enterprise repository.
- Managed updates to business processes and system interfaces, delivering all project milestones within 10 months.
- Created business process models and documented regulatory guidelines to enhance compliance and operational efficiency.
- Developed updated procedures reflecting state-specific regulations for Commercial Banking operations.
- Client: Capital One NA
Education
Bachelor of Science - Finance, Computer Science
Mississippi State University
Starkville, MS08.1984
Skills
- Product Strategy & Management: Product Roadmap Development
- Product Backlog Prioritization
- Feature Definition & Decomposition
- User Story Creation & Acceptance Criteria
- Release Planning & Management
- Requirements Gathering & Documentation
- Product Vision & Strategy
- Stakeholder and Team Leadership: Cross-Functional Team Coordination
- Stakeholder Engagement & Communication
- Product Owner Mentorship
- Business User Collaboration
- Vendor Relationship Management
- Offshore/Onshore Team Management
- Agile Product Development: Agile Transformation & Implementation
- PI Planning & Epic Decomposition
- Backlog Refinement & Grooming
- SAFe Product Owner Practices
- Continuous Improvement
- Sprint Planning & Review
- Analysis & Optimization: Performance Metrics & KPIs
- Data-Driven Product Decisions
- Business Process Optimization
- User Experience Enhancement
- Risk Assessment & Mitigation
- Presentation skills
- Process improvement
- Performance improvement
- Training and mentoring
- Continuous improvement
- Training proficiency
- Stakeholder relations
- Business process reengineering
- Negotiation
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Team leadership
- Decision-making
- Adaptability and flexibility
- Conflict resolution
- Crisis management
- Risk management
- Professional demeanor
- Change management
- Business analysis
- Business planning
- Staff mentoring
- Customer service management
Accomplishments
- Enhanced Product Quality at PROSPANCE, INC. (PayPal client) by refining acceptance criteria and product requirements, resulting in a 17% reduction in bugs over two months through improved feature definition and delivery alignment.
- Streamlined Supply Chain Operations at TCS (Albertson's client) by leading product development for automated inventory management, achieving 20% reduction in production errors during software releases.
- Accelerated Development Cycles at VIRTUSA, INC. (Citibank client) by implementing enhanced product development practices and quality gates, significantly reducing system errors during deployment phases.
- Optimized Product Delivery at TCS (Albertson's client) by effectively managing product backlogs and coordinating three globally distributed development teams, achieving 100% delivery consistency.
- Led Digital Transformation at VIRTUSA, INC. (Citibank client) by successfully transitioning product development from Waterfall to Agile methodologies, including establishing digital workflows and training teams on modern product development practices.
- Maintained positive team environments through conflict resolutions.
Affiliations
Mensa
NOW
Certification
- SCRUM Alliance, Certified SCRUM Master (CSM)
- SCRUM Alliance, Certified SCRUM Product Owner (CSPO)
- Scaled Agile, Certified SAFe Product Owner/Product Manager (PoPM)
- Aveta Business Institute, Certified Six Sigma Green Belt (CSSGB) and Certified Six Sigma Lean and DFSS (SSL)
- SCRUM Alliance, Micro-Credentials, AI for Scrum Masters and Product Owners
Timeline
Business Consultant
Tomkat and Associates Consulting
01.2025 - Current
Care Giver
01.2024 - 01.2025
Product Owner/Scrum Master
Virtusa, Inc.
01.2022 - 01.2023
Product Manager
Wipro, Inc.
01.2021 - 01.2022
Product Owner/Product Manager
TCS
01.2019 - 01.2021
Scrum Master
Prospance, Inc.
01.2017 - 01.2019
Sr. Business Process Re-engineer II
Artech, Inc.
01.2016 - 01.2016
Bachelor of Science - Finance, Computer Science
Mississippi State University
LinkedIn Profile
LinkedIn Profile