Rebbecca Francis
Starbucks
Billings,MT
5
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous responsibilities at once.
Work History
Barista
7 Months- Provided exceptional customer service, enhancing overall customer experience and satisfaction.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Adapted quickly to changing priorities during peak service periods, demonstrating strong multitasking abilities.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
1 Year 2 Months- Pleasantly interacted with customers during hectic periods to promote a fun, positive a a fun, a positive environment.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled the line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Team Leader
2 Years 8 Months- Led team in daily operations, ensuring compliance with health and safety standards.
- Trained new staff on operational procedures and product knowledge.
- Fostered a collaborative environment, enhancing team morale and productivity.
- Monitored inventory levels, managing stock replenishment effectively.
Education
High School Diploma
Skills
Calm and patient demeanor
Time management
Attention to detail
Positive attitude
Collaborative teamwork
Active listener
Team player
Workstation organization
Adaptive and creative
Timeline
Barista
Starbucks
01.2026 - CurrentRead More
Barista
Classy N Sassy Coffee
10.2024 - 12.2025Read More
Team Leader
Raw Republic Juice
02.2022 - 10.2024Read More
Helen Cox High School
High School Diploma
Read More