Rebeca Criss
ELPASO,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Store Associate
Frito-Lay
Mount Pleasant, Texas
03.2024 - 01.2025
- Demonstrated excellent customer service skills at all times.
- Engaged positively with customers, delivering professional and courteous support to enhance sales and service experience.
- Assisted customers in locating products and providing product information.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Collaborated with team members to achieve daily sales goals and objectives.
- Supported promotional activities by setting up displays and signage effectively.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Managed inventory by stocking shelves and organizing merchandise displays.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Assessed areas and displays to ensure presentable condition, restocking and reorganizing merchandise for optimal customer experience.
Store Associate
Harbor Freight
Mount Pleasant, Texas
09.2022 - 08.2024
- Assisted customers in locating products and providing product information.
- Managed inventory by stocking shelves and organizing merchandise displays to enhance product accessibility.
- Operated cash register, processing customer transactions efficiently.
- Maintained a clean and safe store environment for customers and staff.
- Collaborated with team members to achieve daily sales goals and objectives.
- Supported promotional activities by effectively setting up displays and signage to attract customer attention.
- Participated in training new associates on store procedures and best practices.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Monitored sales floor to assist customers promptly and ensure merchandise was well-stocked.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
- Processed returns and exchanges according to company policy.
Education
Pittsburg High School
Pittsburg, TXSkills
- Customer assistance
- Cash handling
- Sales promotion
- Sales achievement
- Upselling techniques
- Visual merchandising
- Product merchandising
- Product display
- Seasonal promotion knowledge
- Cash register operation
- POS system operation
- Returns management
- Store maintenance
- Safety management
- Time management
- Attention to detail
- Organizational skills
- Flexible scheduling
- Problem solving
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Store Associate
Frito-Lay
03.2024 - 01.2025
Store Associate
Harbor Freight
09.2022 - 08.2024
Pittsburg High School