Rebeca Perez
Phoenix,AZ
Summary
Dedicated professional with a strong background in customer service at Genuine Fresche. Proven ability to excel in fast-paced environments, demonstrating exceptional teamwork and attention to detail. Skilled in cash handling and food safety, consistently ensuring customer satisfaction and operational efficiency. Passionate about delivering quality service and fostering positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Genuine Fresche
Tempe, AZ
08.2023 - Current
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Greeted customers and answered questions regarding products and promotions.
- Assisted new employees during training sessions.
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
- Maintained knowledge of company policies and procedures to promote productivity and safety.
- Operated cash register and accurately processed payments, returns, and exchanges.
Cashier/Customer Service
Ni Hao Tea
Chandler, AZ
07.2022 - 12.2022
- Prepared various boba drinks according to recipes including milk teas, smoothies, slushies, and fruit teas.
- Performed cashier duties such as taking payments, making change, and providing receipts to customers.
- Provided advice on drink selection based on individual preferences or dietary needs.
- Managed closing procedures
- Adhered to company policies for handling customer complaints or concerns.
- Followed all health and safety regulations regarding food preparation and sanitation standards.
- Ensured quality control by regularly tasting products for flavor consistency.
Education
BS - Speech And Hearing Science
Arizona State University
Tempe, AZHigh School - US
Mcclintock High School
AZ05.2024
Skills
- Cashiering
- Customer Service
- Cash handling
- Food safety
- Teamwork and collaboration
- Attention to detail
- Adaptability and flexibility
- Cleanliness and sanitation
- Efficient multitasking
- Strong work ethic
Certification
Food Handler: 2022-09-01
Level One Fingerprint Clearance Card: Expires 03-27-2031
CPR: Expires 03-2027
LANGUAGES
Spanish Fluent
Timeline
Team Member
Genuine Fresche
08.2023 - Current
Cashier/Customer Service
Ni Hao Tea
07.2022 - 12.2022
BS - Speech And Hearing Science
Arizona State University
High School - US
Mcclintock High School