Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Premium Specialist
MTI America
04.2022 - Current
Responded to inquiries from callers and emails seeking information.
Reviewed and verified addresses, phone numbers, and appointment dates.
Checked documentation for accuracy and validity on updated systems.
Carried out administrative tasks by communicating with
Processed and recorded new policies and claims.
Scheduled transportation and interpreting services for workers compensation claimants
Laboratory Representative
Houston Methodist Hospital
02.2018 - 09.2021
Tracked collected specimens by initialing, dating and noting times of collection.
Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
Trained new associates in laboratory procedures and standards.
Transcribed doctor lab orders from paper into Epic system and soft lab
Assisted with phlebotomy when busy
Assisted with Covid testing
Communicated with doctor offices when no lab orders were in system or needed clarification
Filed and sorted lab orders faxed from doctor offices
Medical Assistant/Front Desk
Clinica Las Americas
11.2015 - 10.2016
Managed multi-line phone system and pleasantly greeted patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Performed lab draws and injections
Took vitals and initial visit questions
Ran in house tests
Patient Care Coordinator
Katy Trail Community Health
09.2014 - 07.2015
Explained upcoming treatment preparation, instructions and other facts to patients.
Helped patients with resources if needed such as food,shelter, transportation
Helped submit Medicaid and Medicare applications
Served as an interpreter for Spanish speaking patients through their appointment