Rebecca Abate
Loma Linda,CA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
17
17
years of professional experience
Work History
Radiology Clerk/Admitting Clerk
Redlands Community Hospital
Redlands, CA
03.2020 - 01.2022
- Checked patient information and insurance coverage.
- Coordinated patient paperwork and charts.
- Verified schedules and arrival times.
- Determined charges and collected co-pays.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Support Clerk II-Appointments
Beaver Medical Group
Highland, CA
10.2006 - 03.2020
- Scheduled and confirmed appointments.
- Answered telephones and directed calls to appropriate staff members.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Scheduled appointments and maintained and updated appointment calendars.
- Contacted patients to schedule referrals
General Merchandise Clerk
Stater Brothers
Loma Linda, CA
06.2005 - 10.2006
- Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
- Maintained organized back storage room to support efficient restocking.
- Assisted customers with any questions or concerns they had.
Education
High School Diploma -
Redlands High School
Redlands, CA06.2005
Skills
- Detail-Oriented
- Organization and Time Management
- Appointment Scheduling
- Administrative Support
- Medical Recordkeeping
- Time Management
- Epic Systems
- Verbal and Written Communication
- Customer Service
- Patient Safety
- Insurance Authorizations
- Cash Handling
Timeline
Radiology Clerk/Admitting Clerk
Redlands Community Hospital
03.2020 - 01.2022
Support Clerk II-Appointments
Beaver Medical Group
10.2006 - 03.2020
General Merchandise Clerk
Stater Brothers
06.2005 - 10.2006
High School Diploma -
Redlands High School