Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rebecca Agar

Seminary,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
years of professional experience

Work History

The Home Depot Store
Hattiesburg, MS

Expeditor
12.2018 - Current

Job overview

  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cross-trained and backed up other customer service managers.

Education

Jones College
Ellisville, MS

University Overview

Skills

Work Order Management

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Timeline

Expeditor
The Home Depot Store
12.2018 - Current
Jones College
Rebecca Agar