Rebecca Alaniz
Portland,OR
Summary
Demonstrates strong communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and make sure the costumers leave happy. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual and project management skills working in the restaurant industry for 19 years. Proven ability to handle multiple tasks efficiently in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Cocktail Server
The Spaghetti Factory
07.2023 - 07.2025
- Used slow periods to restock supplies, ice, beverages, ice cream, butters and to go supplies.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.
Server, Busser
Mirakutei Sushi
08.2024 - 2025
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Secretary and Handyman Helper
Welsh Home Improvements
08.2020 - 2023
- Assisted with deep cleaning homes and cars, landscaping, painting, insulation, flooring and patched holes.
- Schedule appointments and follow up with calls from clients.
- Responded to emails and other correspondence to facilitate communication.
- Helped market business to keep work flow steady.
- Provided support to company by copying, faxing and filing documents for each project.
- Ran errands to make jobs expedited for costumer satisfaction.
Education
Associate of Arts - Hospitality And Tourism Management
Mesa Community College
San Diego, CA01-2010
Skills
- Team member support
- Positive and professional
- Guest engagement
- Point of sale (POS) system operations
- Multitasking and organization
- Effective customer upselling
- Liquor, wine, and food service
- Service prioritization
- Safe food handling and food running
- Fine Dining and Catering expierence
- High volume dining
- Strong work ethic
Certification
- Captive Heart Graduate Certificate
- Certified SafeServ Food and Alcohol Handlers Card
Timeline
Server, Busser
Mirakutei Sushi
08.2024 - 2025
Server/Cocktail Server
The Spaghetti Factory
07.2023 - 07.2025
Secretary and Handyman Helper
Welsh Home Improvements
08.2020 - 2023
Associate of Arts - Hospitality And Tourism Management
Mesa Community College
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