Rebecca Alarid
Monrovia,California
Summary
Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Ops Manager
Xanitos
10.2021 - Current
- Managing over 30 employees daily
- Attended monthly managers meeting to make sure goal are being met
- Experience with Microsoft team, Excel and Word
- Collaborated with Assistant director to reassigned employees for coverage as needed
- Collaborated with training manager to ensure that employee are properly being retrained as needed.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Medical Assistant
Optum
05.2019 - 10.2021
- Assigning coworkers to proper assignments daily
- Reviewing monthly assignments to meet our goal
- Scheduled appointments
- Data Transfer
- Checking in on patients that had a change in medication and relay outcome to physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Insurance verifier
Pacific Orthopaedic Associates
01.2015 - 04.2019
- Verified all patient demographic information when registering for services.
- Created payment plans to help patients meet deductible and out of pockets amount before major surgery
- Helped clients understand how their insurance benefits work
- Updated patient records with accurate, current insurance policy information.
Education
Medical Assistant Certificate -
Palladium Technical Academy
12.2014
High School Diploma -
Bell Senior High School
06.2011
Skills
- Problem Solving/Decision Making
- Time Management
- Team Leadership and Coaching
- Customer Service
- Project Management
- Goal Oriented
Timeline
Ops Manager
Xanitos
10.2021 - Current
Medical Assistant
Optum
05.2019 - 10.2021
Insurance verifier
Pacific Orthopaedic Associates
01.2015 - 04.2019
Medical Assistant Certificate -
Palladium Technical Academy
High School Diploma -
Bell Senior High School