Work Type
Full TimePart TimeContract WorkGig WorkConsultingLocation Preference
On-SiteRemoteHybridLocation: Shippensburg, PAChambersburg, PA
Open to relocation: No
Rebecca Alleman
Office Manager
Shippensburg,PA
Work Preference
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
38
38
years of professional experience
Work History
Temporary Office Manager
Electric Contractor
Carlisle, PA
10.2025 - 03.2026
- Tracked, scheduled, and submitted paperwork for clearances and licensing to ensure compliance.
- Coordinated technician schedules to enhance service delivery and meet operational demands.
- Provided customer support by managing phone inquiries and resolving client issues.
- Compiled weekly and monthly reports for management review.
- Scheduling and maintaining required documents and files for vehicles
Office Manager
NAC-Eastern Time-Sciens Building Solutions
Chambersburg, PA
07.2017 - 08.2025
- - Managed accounts receivable to ensure timely payment collection. and collections tasks.
- - Processed invoices, purchase orders, and service paperwork to ensure accurate and timely billing for NAC accounts.
- - Maintained accurate records of invoices and payment statuses. and payments to support accurate accounts receivable and payable information.
- - Scheduled service visits and annual maintenance work.
- - Processed annual maintenance contract renewals.
- - Coordinated calendars and meeting logistics for field and office staff.
- - Tracked customer calls, requests, and follow-up tasks through office systems.
- - Maintained records, files, and confidential documents for daily administration.
- - Supported vendors, deliveries, and supplies for building services operations.
- - Prepared reports, correspondence, and internal communications for management review.
- - Answered phone calls, helped customers with questions, set appointments, and resolved issues.
- - Resolved customer inquiries promptly while maintaining positive client relationships.
- - Assisted staff with phones, dispatch coordination, and front desk support.
- - Maintained filing system for records, correspondence, and other documents.
- - Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- - Managed office budget for inventory, postage, and vendor services to maintain operational efficiency.
- - Coded and entered daily invoices using in-house accounting software.
- Educated new employees on company policies and procedures to facilitate smooth onboarding and integration.
- - Consulted with managers to resolve employee performance, office equipment, and work schedule issues.
- - Guided employees to handle difficult or complex problems.
- - Provided leadership insight and mentoring to newly hired employees on company programs.
- - Reviewed contracts for accuracy prior to signing off for the company.
- - Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Office Manager/Settlement Agent
Weigle & Associates-South Central Home Settlements
Shippensburg, PA
08.1988 - 08.2016
- Oversaw office operations for settlement processing at Weigle & Associates and South Central Home Settlements, ensuring smooth workflow during transactions.
- Coordinated closing appointments with buyers, sellers, lenders, and agents across multiple settlement files.
- Prepared settlement documents for residential closings at South Central Home Settlements.
- Reviewed title reports and lender instructions for Weigle & Associates files.
- Verified deed, mortgage, and disclosure documents for accuracy.
- Answered client questions and explained closing steps in clear, professional language.
- Explained settlement procedures to clients with clear, professional communication.
- Collected funds and escrow paperwork for closing transactions.
- Prepared settlement paperwork, correspondence, and office records with careful accuracy.
- Organized closing files, documents, and schedules for real estate settlement staff.
- Facilitated daily administrative tasks and provided support to team members during peak closing periods to maintain efficiency.
- Reviewed file issues and helped resolve concerns throughout settlement workflow.
- Resolved closing issues through careful follow-up and prompt documentation.
- Completed quality checks on all documents before submission to relevant authorities.
- Maintained accurate records of financial transactions during settlements.
- Completed bookkeeping tasks such as bank statement reconciliation and journal entry creation.
- Reviewed files and records to gather information and respond to requests.
- Addressed customer complaints and provided clear answers to client inquiries, enhancing overall satisfaction with settlement services.
- Completed buyer payment transactions and verified funds for seller disbursement.
- Collaborated with colleagues to support efficient settlement processing.
- Followed federal regulations governing mortgage lending practices.
- Handled confidential client information and protected sensitive settlement materials.
Education
Associate in Science - Occupational Therapy
Penn State Mont Alto
Mont Alto, PA12-2016
High school diploma or GED - Business
Shippensburg Area School District
Shippensburg, PASkills
- Time management
- Client invoicing
- File organization
- Office administration
- Record keeping
- Microsoft Outlook proficiency
- Problem management
- Medical terminology knowledge
- HIPAA compliance
- Microsoft Office suite
- Medical records handling
- Real estate transactions
- Correspondence management
- Computer literacy skills
- Interpersonal communication
- Productivity software usage
- Financial management
- Proactive approach
- Document management skills
- Client relationship management
- Data accuracy verification
- Caseload management skills
- Microsoft Word expertise
- Data entry accuracy
- Customer service excellence
- Decision-making ability
- Executive support
- Task prioritization skills
- Real estate closing management expertise
- Task prioritization
- Real estate closing management
- Administrative experience
- Phone communication
- Office management
- Microsoft Excel
- Bookkeeping
- Calendar management
- Microsoft Teams
- Phone etiquette
- Maintaining patient confidentiality
- Clerical experience
- Accounting error correction
- Office activity coordination
- Appointment scheduling
- Insurance prior authorization
- Accounts receivable
- Invoice processing
- Calendar coordination
- Records management
- Office administration
- Budget tracking
- Vendor coordination
- Problem solving
- Contract review
- Team coordination
- Issue resolution
- Clear communication
- Vendor engagement
- Clerical support
- Staff training
- Workflow planning
- Staff coordination
- Employee compensation management
- Office resource management
- Mail handling
- Conflict management
- Calendar management
- Operational reporting
- Account reconciliation
- Debt management
Personal Information
- Availability: Willing to relocate to: Shippensburg, PA
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Temporary Office Manager
Electric Contractor
10.2025 - 03.2026
Office Manager
NAC-Eastern Time-Sciens Building Solutions
07.2017 - 08.2025
Office Manager/Settlement Agent
Weigle & Associates-South Central Home Settlements
08.1988 - 08.2016
Associate in Science - Occupational Therapy
Penn State Mont Alto
High school diploma or GED - Business
Shippensburg Area School District