Rebecca Ancrum

• Prioritized contributors in terms of amounts and services and kept meticulous reports of such data.
• Handled escalated calls and emails from internal and external customers. Diagnosed the issue and determined the next best course of action.
• Gathered, organized and evaluated data to make accurate assessments of current operations.
• Forged productive relationships with shareholder companies and managed contribution accounts.
• Used SharePoint to create reports to keep senior management informed of operations and progress of compliance efforts.
• Enhanced regulatory, strategic and operational performance to keep in alignment with deadlines.
• Confirmed payment information with borrower.
• Validated Borrower escrow (taxes and insurance) on the loan.
• Offered customer support at various stages of the loan process.
• Maintained regular and punctual attendance. Complied with all company policies and procedures.

• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Documented patient dental health information, medical history and vital signs for future reference.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.

• Actively involved in four-handed and six-handed assisting techniques to ensure healthy and valid patient care.
• Fit bands and space maintainers, took oral photos and dental impressions.
• Fabricated retainers and place sealants
• Apply fluorides and other agents to prevent dental disease.
• Participated in in-service training, department and general staff meetings.
• Ensured a safe and comfortable patient experience.
• Built a loyal patient following; frequently requested by patients to serve as their dental assistant.

• Assisted attending and resident doctors in the OR.

• Maintained thorough and neat logs for materials and equipment.

• Worked along side anesthesiologists.

• Gave before and after care instructions to patients, guardians and caregivers.

• Assisted in scheduling of patients for the OR.

• Broke down and set up OR for various dental procedures.

• Worked closely with special needs children and adults.

• Planned demonstrations for students to expand upon lecture topics.
• Supervised student training in dental offices and classroom settings.
• Monitored student growth and learning through hands-on activities and exams.
• Inventoried lab and classroom tools and supplies and ordered more.
• Instructed in all aspects of dental assisting curriculum content as specified by the program director.
• Conducted clinical simulations and provided feedback for each individual student.
• Coordinated after school tutoring hours with other staff to help students in need of extra attention.
• Developed, administered and corrected test and quizzes in a timely manner.
• Implemented students discipline measures, decreasing classroom disruptions by 80%.
• Distributed course syllabus and communicated course standards and learning objectives to students.
• Assigned students to patients based on students' learning objectives and patient needs.

• Prepared dental operatory with proper armamentarium for various general and specialty dental procedures.
• Prepared and chair side assisted with dental materials such as cements, amalgam, composite, impression materials, etc.
• Took inventory, stocked all supplies, instruments and medications and ordered supplies.
• Took, developed and processed dental x-rays.
• Maintained a clean and organized dark room and maintained x-ray machinery.