Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, mastering new skills.
Overview
9
9
years of professional experience
Work History
Health Information Technician, Senior
Crystal Clinic Orthopedic Center
Cuyahoga Falls, OH
09.2020 - Current
Assisted in training new employees regarding Health Information Management processes.
Researched discrepancies between codes assigned by coders versus those suggested by physicians.
Maintained confidentiality of protected health information according to HIPAA standards.
Organized and managed health information data by ensuring its quality, accuracy, accessibility, and security in both paper files and electronic systems.
Worked with physicians and nurses to find methods to improve quality of patient health documents and records.
Handled incoming calls and directed callers to appropriate department or employee.
Reviewed and verified patient information for accuracy and completeness
Assisting patients with patient portal
Bartender/ Server
Moe's Restaurant
Cuyahoga Falls, OH
11.2014 - 09.2020
Resolved customer complaints in a professional manner.
Worked in close collaboration with team members to ensure customers received high-quality service.