Rebecca Anderson
Plainfield,IL
Summary
Organized administrative professional with over 20 years of experience. Proficient in all Microsoft office programs, insurance verification, problem solving, multiple calendar/schedule management and time management skills. Focusing on customer satisfaction and providing exceptional service.
Overview
19
19
years of professional experience
Work History
CNA/Certified Nursing Assistant
Renwick Nursing and Rehab
Joliet, IL
01.2024 - Current
- Assisting patients with activities of daily living
- Performing basic movement exercises
- Serving meals and assisting patients with eating
- Monitoring input and output, vital signs, and behaviors
- Offering compassion and care to patients and loved ones.
- Completed daily documentation and charts regarding patient care into PCC database.
Administrative Assistant
Custom Data Processing, Inc
Romeoville, IL
01.2022 - 01.2024
- Managed the front-desk operations 5 days per week.
- Enter all incoming payments into QuickBooks.
- Complete daily bank reconciliation and deposits.
- Scan all transactions and documentation into our secure database platform.
- Systemized 100% of inventory for front-office supplies like pens, envelopes, and breakroom supplies.
- Organize and schedule all visitor meetings and create a welcoming environment for clients and business partners.
- Plan and execute companywide events and activities.
- Operate a phone system, answering calls and communicating with customers and vendors.
- Maintained files and keeping sensitive information confidential.
- Assisted HR with verification of employee I-9’s and background checks.
Corporate Administrative Assistant/Receptionist
Athletico Physical Therapy
Oak Brook, IL
01.2006 - 01.2022
- Greeting all visitors with a friendly smile and pleasant demeanor
- Ensure phone calls are answered promptly and redirected accordingly.
- Streamline front desk and front office operation.
- Manage Executive Teams calendars and efficiently schedule meetings and appointments for all business-related travel and conferences.
- Consolidate companywide credit card transactions; ensuring all back up documentation is obtained and organized for reconciliation process.
- Receiving and distribution of all mail and packages for the company
- Obtaining all necessary paperwork and approval for medical records request under HIPAA Privacy Act
- Created Presentations using PowerPoint for board members during quarterly meetings.
- Managed inventory levels of office supplies ensuring adequate stock is always available.
- Maintain confidential files and documents in accordance with company policy and procedures.
- Verifying insurance benefits and background checks.
Education
High School Diploma -
Argo Community High School
Summit, IL05-1996
Some College (No Degree) - Nursing
Joliet Junior College
Joliet, ILSkills
- CPR/BLS certified
- IL-CNA certification
- Microsoft Office Suite
- SharePoint
- Scheduling and Calendar management
- Insurance verification
- Background checks
- Phone etiquette
- Customer satisfaction
- Patient care
- Time management
- Conflict resolution
- Data entry
- Event planning
- HIPAA compliance
- Active listening
- Multitasking and organization
- Maintaining confidentiality
- Complex Problem-solving
- Attention to detail
- Patient advocacy
Timeline
CNA/Certified Nursing Assistant
Renwick Nursing and Rehab
01.2024 - Current
Administrative Assistant
Custom Data Processing, Inc
01.2022 - 01.2024
Corporate Administrative Assistant/Receptionist
Athletico Physical Therapy
01.2006 - 01.2022
High School Diploma -
Argo Community High School
Some College (No Degree) - Nursing
Joliet Junior College