Becca Anderson

• Conduct daily audits and data analysis for HEDIS and GPRO quality metrics, ensuring accuracy and compliance with performance standards.
• Perform quality metric reporting through detailed documentation review and submission to appropriate regulatory and internal programs.
• Utilize Innovaccer, Cerner, HIE platforms, and Microsoft Office Suite to extract, review, and analyze clinical data efficiently.
• Coordinate with clinics to obtain and validate supporting documentation for GPRO audits as needed.
• Apply critical thinking and clinical expertise to interpret complex medical records and identify required data across multiple patient charts.

• Coordinated care for patients with complex neurological conditions, including epilepsy, migraines, MS, Parkinson’s, and stroke, ensuring timely follow-up, testing, and treatment initiation.
• Triaged patient concerns, provided education on medications and procedures, and supported treatment plans such as Botox injections, infusions, and diagnostic testing.
• Collaborated with neurologists, pharmacies, and external providers to manage referrals, prior authorizations, specialty medications, and interdisciplinary care plans.
• Maintained accurate EMR documentation, monitored test results, and contributed to quality improvement efforts to enhance patient outcomes and clinic efficiency.

• Managed high-volume phone lines, coordinated new patient visits, and responded promptly to urgent issues, ensuring smooth daily operations.
• Served as the central point of contact for physicians, nurses, patients, and families to facilitate timely and accurate care coordination.
• Handled daily billing responsibilities including invoice creation, distribution, follow-up, and payment tracking with accuracy and consistency.
• Applied critical thinking to resolve complex patient care issues by assessing needs, collaborating with providers, and initiating appropriate next steps.

• Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
• Provided physical assessments, medication, and chronic disease management to home health patients.
• Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
• Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
• Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care.

Assessed patients' wound status and provided evidence-based treatments accordingly, ensuring optimal healing.

• Maintained up-to-date knowledge in the field of wound care by attending conferences, workshops, webinars, studying evidence-based journals and articles.
• Provided education to staff on wound care techniques, elevating the overall quality of care within the facility.
• Conducted regular audits of wound care practices, identifying areas for improvement and implementing necessary changes.