Rebecca Arbaugh
Springfield,OH
Overview
14
14
years of professional experience
Work History
Medical Affirmative Claims/Third Party Liability
Wright Patterson Medical Center
04.2009 - 05.2019
- Generated and distributed monthly customer statements.
- Established relationships with customers to encourage payment of delinquent accounts.
- Responded to customer inquiries and provided detailed account information.
- Prepared and submitted legal documents to initiate court proceedings.
Administrative Support Assistant
Wright Patterson Medical Center
12.2004 - 04.2009
- Developed strategies to streamline and improve office procedures.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
High School Diploma -
Springfield South High School
Springfield, OHSkills
- Fair Debt Collections Practices
- Legal Compliance
- Customer Relationship Management
- Service Quality Standards
Accomplishments
Extremely reliable, work well with people, hard worker, be able and willing to take on greater responsibility.
Timeline
Medical Affirmative Claims/Third Party Liability
Wright Patterson Medical Center
04.2009 - 05.2019
Administrative Support Assistant
Wright Patterson Medical Center
12.2004 - 04.2009
High School Diploma -
Springfield South High School
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