Rebecca Arthur
Daytona Beach,FL
Summary
Multifaceted dedicated professional with well developed work ethic. I love what I do! I strive to maintain a peaceful and clean work environment. My focus everyday is to put effort and intention towards the creation a prefect day. A day where everything flows efficiently. Everyone loves their job and positvity and good vibes are abundant. My highest choice has always been to live and work in an environment where I can be of significant value.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender
The Turn
12.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Landsharks Bar and Grill
04.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
RN
Halifax
01.2012 - 07.2018
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Licensed Massage Therapist
Renu Day Spa
06.2006 - 03.2012
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Education
Associate Degree In Nursing - Nursing
Daytona State College
Daytona Beach, FL12.2011
LMT - Massage Therapy
Florida College of Natural Health
Altamonte Springs, FL12.1999
Skills
- Hospitality and accommodation
- Outstanding customer service
- Suggestive selling
- Clear and effective communication
- Safe serving practices
- Honest and dependable
- Teamwork and professionalism
- Calm and composed
- Good conversationalist
Certification
Safe Serve Certified
Timeline
Bartender
The Turn
12.2024 - Current
Bartender
Landsharks Bar and Grill
04.2020 - Current
RN
Halifax
01.2012 - 07.2018
Licensed Massage Therapist
Renu Day Spa
06.2006 - 03.2012
Associate Degree In Nursing - Nursing
Daytona State College
LMT - Massage Therapy
Florida College of Natural Health
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