Avery Hoover
Black Canyon City,AZ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at English Turn Golf and Country Club. Proven ability to enhance guest experiences through effective beverage preparation and team collaboration, consistently promoting daily specials and fostering positive relationships with patrons. Committed to maintaining cleanliness and operational excellence.
Developed strong multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server/Bartender
English Turn Golf and Country Club
06.2025 - 12.2025
- Provided exceptional customer service to enhance dining experiences for club members and guests.
- Assisted with menu recommendations to promote daily specials and seasonal offerings.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Good Times Bar
04.2024 - 02.2025
- Crafted and served diverse cocktails, ensuring high-quality presentation and taste.
- Managed bar inventory, tracking supplies and minimizing waste effectively.
- Provided exceptional customer service, fostering positive guest experiences and repeat patronage.
- Trained new staff on bartending techniques and bar operations efficiently.
- Maintained cleanliness and organization of bar area, adhering to health regulations consistently.
- Developed seasonal drink specials, enhancing menu variety and attracting customers.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Hooters
08.2023 - 06.2024
- Delivered prompt and friendly service to enhance customer experience.
- Managed multiple tables efficiently during peak hours, ensuring timely order fulfillment.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Trained new team members on menu offerings and operational procedures.
- Promoted daily specials to increase sales and improve customer engagement.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Cain’s Family Market
04.2022 - 06.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, ensuring high levels of satisfaction and engagement.
- Maintained clean and organized checkout area, promoting a welcoming shopping environment.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented improvements in checkout procedures, reducing wait times for customers.
- Collaborated with team members to manage inventory levels during peak hours effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Nursing
Southeastern Louisiana University
Hammond, LA05-2028
High School Diploma -
Doyle High School
Livingston, LA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Team collaboration
- Supply restocking
- Performance improvement
- Guest relations management
- Beverage preparation
- Responsible beverage service
Timeline
Server/Bartender
English Turn Golf and Country Club
06.2025 - 12.2025
Bartender
Good Times Bar
04.2024 - 02.2025
Server
Hooters
08.2023 - 06.2024
Cashier
Cain’s Family Market
04.2022 - 06.2023
No Degree - Nursing
Southeastern Louisiana University
High School Diploma -
Doyle High School