Rebecca Avara

Oversaw multi-division operations with direct responsibility for regulatory compliance, transportation oversight, financial controls, and inventory management. Ensured adherence to transportation safety standards and DOT regulations for outbound freight.

Safety & Compliance Leadership:
Ensured compliance with regulations set forth by the Federal Motor Carrier Safety Administration (FMCSA) and U.S. DOT for outbound fencing shipments
Verified load securement, weight distribution, and shipping documentation to meet federal transportation standards
Maintained accurate compliance records to support inspections, audits, and regulatory reviews
Coordinated with drivers and carriers to confirm safety standards were met prior to dispatch
Reduced operational risk through standardized shipment verification procedures

Operational & Financial Oversight:
Managed full-cycle Accounts Payable/Receivable and monthly tax remittance
Led and supervised a team of 5 retail employees, reinforcing accountability and procedural compliance
Held full responsibility for approximately $800K in fencing inventory under distributor contract, ensuring accurate tracking and reconciliation
Processed timely and accurate post-auction consignor payments
Redesigned auction workflow systems to improve operational efficiency and documentation accuracy

Safety-Relevant Competencies:
DOT & FMCSA compliance
Transportation documentation & recordkeeping
Risk mitigation & process enforcement
Policy implementation
Audit readiness
Team supervision & accountability

Senior operations leader responsible for oversight, compliance enforcement, performance accountability, and standardized process implementation across a 64 member coaching department. Directed policy adherence, documentation accuracy, and quality control to ensure organizational standards were consistently met.

Compliance & Oversight Leadership:

• Enforced standardized operating procedures across 64 team members to ensure consistent service delivery and regulatory alignment with guidance from the Academy of Nutrition and Dietetics
• Developed monitoring systems to ensure documentation accuracy, client record compliance, and risk mitigation
• Conducted regular audits of coaching practices to identify compliance gaps and implement corrective action plans
• Managed escalated cases requiring policy interpretation, risk assessment, and resolution
• Implemented accountability frameworks to ensure adherence to internal standards and external best-practice guidelines

Risk Management & Performance Control:

• Established and tracked KPIs to monitor operational performance, retention metrics, and financial outcomes
• Built structured reporting systems to identify operational deficiencies and prevent recurring issues
• Reduced organizational risk by standardizing training protocols and enforcing consistent communication procedures
• Led leadership development initiatives to ensure mid-level managers upheld company policies

Financial & Operational Accountability:

• Oversaw departmental budget and cost controls, including payroll review and expense monitoring
• Analyzed financial performance to identify inefficiencies and implement cost-reduction strategies
• Collaborated with executive leadership to scale operations while maintaining quality and compliance standards

Transferable Safety Competencies:

• Large-team oversight (64 direct reports)
• Policy enforcement & procedural compliance
• Internal auditing & corrective action
• Documentation accuracy & record management
• Risk identification & mitigation
• Performance accountability systems

Promoted to leadership role after coaching for 4 months. While maintaining an active client roster, oversaw and mentored a team of 10 online nutrition coaches to ensure high-quality service delivery, client satisfaction, and performance consistency.

Key Responsibilities:

• Managed and supported a team of 10 nutrition coaches through regular meetings, performance reviews, and ongoing mentorship
• Monitored coaching quality to ensure alignment with evidence-based standards from organizations such as the Academy of Nutrition and Dietetics
• Reviewed client programs and provided strategic feedback to improve retention and results
• Assisted in onboarding and training new coaches on systems, communication standards, and coaching methodology
• Tracked team KPIs including client adherence, retention rates, and revenue performance
• Resolved client escalations and provided leadership in complex case management
• Continued to manage a full roster of personal clients while exceeding performance benchmarks

Leadership Skills Demonstrated:

• Team development & mentorship
• Performance management
• Quality assurance
• Conflict resolution
• Operational oversight
• Data-driven decision making