Summary
Work History
Education
Skills
Timeline
Generic

Rebecca Ballou

Uniontown

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Special Education Paraprofessional

West Bourbon Elementary
08.2024 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Sales Representative

Wisper Isp
04.2023 - 08.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Home Daycare Owner

Self
01.2020 - 04.2023
  • Ensured a safe and nurturing environment for children through regular inspections, maintenance, and cleaning of the daycare facility.
  • Implemented effective behavior management strategies to create a positive and respectful atmosphere conducive to learning and growth.
  • Provided nutritious meals and snacks while accommodating any dietary restrictions or allergies for each child in care.
  • Developed marketing strategies to attract new clients while retaining existing families through high-quality childcare services.

Receptionist

State Farm
01.2018 - 12.2020
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

High School Diploma -

Uniontown High School
Uniontown, KS

Skills

  • Customer Service
  • Relationship Building
  • Data Entry
  • Organization Skills
  • Scheduling Appointments
  • Multi-line Telephone Operation
  • Typing Speed
  • Tech-Savvy
  • Basic Accounting
  • Verbal and Written Communication
  • Emotional Regulation

Timeline

Special Education Paraprofessional

West Bourbon Elementary
08.2024 - Current

Sales Representative

Wisper Isp
04.2023 - 08.2024

Home Daycare Owner

Self
01.2020 - 04.2023

Receptionist

State Farm
01.2018 - 12.2020

High School Diploma -

Uniontown High School
Rebecca Ballou