Summary
Overview
Work History
Education
Skills
Timeline
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Cailey Stipe

Sequim

Summary

Proven leader and effective communicator, adept at fostering team collaboration and enhancing customer satisfaction at Bourbon West. Excelled in multitasking and maintaining high levels of cleanliness, significantly contributing to a positive work environment. Skilled in cash register operation and adept at handling difficult customers, consistently delivering outstanding service to develop a loyal clientele base.

Overview

8
8
years of professional experience

Work History

Bartender

Bourbon West
04.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Key Manager

Applebee's Grill + Bar
02.2017 - 04.2022
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Developed training programs to enhance employee performance and skillsets, boosting overall team efficiency.
  • Evaluated business processes regularly to identify areas for improvement, implementing changes as needed to maintain efficiency and effectiveness.
  • Mentored junior staff members, helping them to advance their careers within the company and develop strong professional skills.
  • Built strong relationships with external partners such as vendors or clients contributing positively to overall business growth.
  • Optimized inventory management to minimize waste and ensure availability of key products.

Lead Sales Associate

Ulta
04.2018 - 11.2018
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Trained new sales associates to ensure consistent performance across the team.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.

Education

High School Diploma -

Sequim High School
Sequim, WA
06-2016

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Cleanliness and hygiene
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Clear and effective communication

Timeline

Bartender

Bourbon West
04.2022 - Current

Lead Sales Associate

Ulta
04.2018 - 11.2018

Key Manager

Applebee's Grill + Bar
02.2017 - 04.2022

High School Diploma -

Sequim High School

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Cailey Stipe