Dedicated professional with experience at Rescare, skilled in behavioral support and documentation. Proven ability to enhance client independence through tailored care plans and engaging recreational activities. Recognized for fostering effective communication and collaboration within teams, while demonstrating patience and adaptability in fast-paced environments. Committed to promoting wellness and community integration.
Overview
31
31
years of professional experience
Work History
Direct Support Person
Rescare
04.2024 - Current
Assisted individuals with daily living activities, promoting independence and personal choice.
Implemented individualized care plans, ensuring tailored support aligned with client needs.
Monitored and documented client progress, facilitating effective communication with healthcare teams.
Developed engaging recreational activities to enhance social interaction and emotional well-being.
Residental Support Person
Northview Developmental Services
07.1994 - 12.2007
Provided exceptional customer support, resolving inquiries and enhancing user satisfaction.
Assisted team members in daily operations, fostering collaboration and efficiency.
Maintained accurate documentation of support interactions and feedback for continuous improvement.
Trained new staff on operational procedures and tools, ensuring smooth onboarding experiences.
Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
Implemented feedback mechanisms to capture client insights, contributing to service enhancements.
Supported cross-functional teams in executing initiatives, fostering effective communication and teamwork.
Maintained accurate records of all interactions, enhancing the overall quality of service provided to customers.
Introduced new support tools and resources to improve overall team effectiveness in handling diverse client needs.