Dynamic team leader with a proven track record at O'Reilly Auto Parts, excelling in customer satisfaction and cash handling. Skilled in problem-solving and team motivation, I effectively resolved customer issues while ensuring accurate transactions. Proficient in using diagnostic tools. I fostered collaboration to enhance store operations and drive success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assembly mechanic position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Team Leader
O'Reilly Auto Parts
01.2024 - Current
Operate point-of-sale (POS) systems to accurately process sales, returns, and exchanges.
Handle various payment methods including cash, credit/debit cards, mobile payments, and gift cards.
Issue receipts, count change, and ensure the correct amount is charged and returned.
Greet customers warmly and assist with inquiries or concerns.
Maintain a friendly and professional demeanor to enhance customer satisfaction.
Resolve minor complaints or escalate issues to supervisors when necessary.
Count cash drawer contents at the beginning and end of shifts.
Ensure all transactions are recorded accurately and reconcile discrepancies.
Follow company procedures for handling large transactions and refunds.
Assist with stocking shelves, organizing merchandise, and maintaining a clean checkout area.
Monitor inventory levels at the register (e.g., bags, receipt paper) and report shortages.
Collaborate with team members to ensure smooth store operations.
Adhere to company policies regarding cash handling, customer privacy, and fraud prevention.
Monitor for suspicious activity and report concerns to management.
Maintain confidentiality of customer and company information.
Cook
Little Bear Sports Bar and Grill
11.2023 - 02.2024
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Hutchinson High School
Hutchinson, KS
05-2025
Skills
Teamwork and collaboration
Attention to detail
Team motivation
Use diagnostic tools and software to identify mechanical, electrical, and electronic issues
Repair or replace faulty components including engines, transmissions, suspension systems, and electrical wiring
Operate specialized tools and equipment safely and efficiently
Operate any basic handheld tools
Team supervision
Staff training
Complex Problem-solving
Analytical thinking
Interests
I like working with my hands and fixing things
I have worked in the garage with my step-dad for the last 5 years doing auto repair/restoration
I am proficient at using all types pneumatic and hand tools such as drills, die grinders, rivet pullers, air hammers, ect on a variety of auto and other machinery