Dynamic sales leader with proven expertise in business development and relationship building, honed at Spray in Place Solutions. Excelled in upselling and promotional support, boosting sales volume through innovative strategies. Skilled in conflict resolution and multi-tasking, consistently achieving targets. Demonstrated ability to analyze financial records, driving efficient business growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spray in Place Solutions
New York City, NY
06.2023 - Current
Provided accurate information about products, prices and services.
Adapted sales strategies based on customer interactions and feedback to improve results.
Developed trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Developed promotional strategies to increase sales volume.
Attended weekly team meetings to review performance goals and objectives.
Described merchandise and explained use, operation and care.
Answered incoming telephone calls to provide store, products and services information.
Answered customer inquiries regarding product features, pricing, and availability.
Tracked sales performance metrics to identify trends in market place.
Sales Intern
Spray in Place Solutions
New York, NY
06.2023 - 08.2023
Adhered to company initiatives and achieved established goals.
Maintained an organized database of current and potential customers.
Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Contributed to the team by sharing innovative ideas to improve sales techniques and customer engagement strategies.
Analyzed customer feedback to determine areas of improvement in products and services.
Supported the sales team in negotiating deals and contracts with clients, under supervision.
Attended company meetings to learn about new products and services.
Assisted with the development of marketing materials and sales strategies.
Hostess
My Big Fat Greek Restaurant
Fort Lauderdale , FL
10.2022 - 06.2023
Maintained a clean and organized dining area.
Handled cash payments and reconciled daily transactions accurately.
Answered phones promptly to record and confirm reservations.
Developed long-term relationships with customers to increase opportunities for repeat business.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Provided menus to customers and answered questions regarding menu items.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Resolved customer service and food-related issues to maintain guest satisfaction.
Coordinated dining room staff workflow to foster prompt and courteous service.
Editor in Chief
The Student Independent
Miami, FL
01.2022 - 01.2023
Negotiated contracts with freelance writers and planned budgets.
Held weekly editorial meetings to generate publication ideas and review staff recommendations.
Oversaw the production process from start to finish including proofreading, printing and distribution.
Researched topics related to specific stories or publications as needed.
Implemented modern electronic delivery platforms while continuing hard copies in response to reader demand and constantly tracked publishing trends and customer preferences.
Managed development, editing and publishing of editorial content created for articles, blogs, audio interviews and video features.
Developed and executed overall publication budget, monitored expenses against income, allocated specific spending and prepared long-range financial plans.
Provided guidance on writing style, grammar, punctuation, spelling, usage and other aspects of copywriting.
Proofread copy to detect and correct errors in spelling, punctuation and syntax.
Defined audience, voice, scope and purpose of publication in consultation with editorial board, communicated vision clearly to team and created editorial calendar and deadlines.
Volunteer
ACLU
Denver, CO
06.2022 - 08.2022
Greeted guests and offered assistance in finding specific departments or personnel.
Made referrals to utilize community resources for resident's needs.
Gathered opinions and support from grassroots supporters to solidify group position.
Assisted with fundraising efforts, including event planning and donor outreach.
Organized and maintained records of volunteer hours and donations.
Guided clients through transition to independent living within community.
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