Rebecca Baucom
Canton,TX
Summary
Dedicated professional with strong customer service skills. Proven ability to enhance customer experiences through attention to detail and effective problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Member
Road Ranger
Canton, TX
08.2025 - Current
- Assisted customers with inquiries and provided information on products and services.
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Operated register to process payments and collect cash payment for order totals.
- Adapted quickly to changes in tasks or priorities, contributing to overall team efficiency.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Deli Clerk
Brookshire's Grocery
Canton, TX
08.2023 - 08.2025
- Assisted customers with deli product selection and inquiries, enhancing overall shopping experience.
- Operated slicers and scales to prepare and package deli meats and cheeses efficiently.
- Maintained cleanliness and organization of deli area, adhering to food safety standards.
- Collaborated with team members to ensure timely product replenishment during peak hours.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
Server
Applebee's Grill + Bar
Canton, TX
07.2006 - 03.2020
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to resolve order discrepancies and enhance guest satisfaction.
- Trained new servers on menu offerings and service protocols to maintain quality standards.
- Implemented upselling techniques, contributing to increased sales revenue during shifts.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Osbeck
Sacramento, CASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Money handling
- Willingness to learn
- Adaptability and flexibility
- Organizational skills
- Reliability
Certification
Food Handlers
Timeline
Team Member
Road Ranger
08.2025 - Current
Deli Clerk
Brookshire's Grocery
08.2023 - 08.2025
Server
Applebee's Grill + Bar
07.2006 - 03.2020
High School Diploma -
Osbeck