Rebecca Becker
Candler,NC
Summary
Certified and accredited EFT practitioner with positive attitude and proven skill in establishing rapport with clients and long-term relationships built on trust, quality care and knowledgeable service. Articulate, enthusiastic, highly organized and detail-oriented for accurately completing paperwork and documentation. Demonstrated passion for being a team player and utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emotional Freedom Techniques Practitioner
Self Employed Services
09.2021 - Current
- Trauma-trained, Certified and Accredited Practitioner
- Meet with clients in person and virtually to discuss and work with areas in their lives keeping them stuck in negative patterns.
- Use safe and effective alternative healing techniques to release stuck emotions from the body and reframe limiting beliefs.
Assistant Buyer/Customer Service Representative
Atelier Maison & Co.
10.2020 - 04.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Delivered service and support to each customer, paving way for future business opportunities.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Recommended improvements to products and services to mitigate complaints.
- Relayed productive customer feedback to marketing teams.
- Exceeded company productivity standards on consistent basis.
Studio and Marketing Manager
ID.ology Interiors & Design
03.2020 - 10.2020
- Researched market competitors to identify potential new products and service opportunities.
- Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for the Interior Design market to maximize outreach.
- Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes.
- Managed web-based demand generation campaigns by collaborating with internal channels to develop brand consistency and best practices.
- Boosted advertising exposure by negotiating rates and magazine placements.
- Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
Registrar
Camp Rockmont For Boys
06.2011 - 03.2020
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Collected, evaluated and stored documents securely in permanent records.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Offered every visitor immediate, personalized and friendly assistance by helping with directions and Camper Registration.
- Completed camper registration for 1600 campers accurately and efficiently.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Explained forms and documents to parents, guardians and family members, distributing copies as needed and confirming comprehension.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
- Provided customer service support and advice on regulations and requirements regarding various registration programs.
Education
Certified And Accredited EFT Practitioner - Health And Wellness
EFT Tapping Training Institute
Langley, WA09.2021
Some College (No Degree) - English
University of North Carolina at Asheville
Asheville, NCHigh School Diploma -
A.C. Reynolds High School
Asheville, NC05.1988
Skills
- Needs Assessment
- Excellent Oral Communication
- Data Collection
- Complaint Resolution
- Team Development
- Coordination
- Product Promotion
- Active Listening
Certification
- EFT 1, 2, &3 Training - September 2020 - September 2021
- Tapping Out of Trauma - August 2021
- META-Health Professional - January 2021 - August 2021
Timeline
Emotional Freedom Techniques Practitioner
Self Employed Services
09.2021 - Current
Assistant Buyer/Customer Service Representative
Atelier Maison & Co.
10.2020 - 04.2021
Studio and Marketing Manager
ID.ology Interiors & Design
03.2020 - 10.2020
Registrar
Camp Rockmont For Boys
06.2011 - 03.2020
Certified And Accredited EFT Practitioner - Health And Wellness
EFT Tapping Training Institute
Some College (No Degree) - English
University of North Carolina at Asheville
High School Diploma -
A.C. Reynolds High School
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