Development and oversight of Home Health and Hospice Agencies
Support Credentialing Team with application for CMS and State of Kansas
Policy and Procedure Development
EMR Selection and training
Regulatory oversight of Hospice Agency and Long-Term Care services
Oversight and development of hospice quality program
Strategic planning and growth plan and development
Oversight of Long-Term Care program working with physicians and physician providers
DIRECTOR OF Home Health and Hospice
Integrity Home Care + Hospice, BAYADA
01.2022 - 01.2023
Oversight and management of the home health and hospice agencies through a joint venture merger with Integrity Home Care + Hospice, BAYADA Home Care, and Mercy Health System.
Transition home health and hospice to new agency policies, procedures, and documentation requirements.
Restructuring of the home health on-call team and processes for the Kansas and Missouri division
Accepted assignment of branch oversight in Joplin and Monett, MO. Combined current census of 210 patients.
Strategic planning for growth and development
Oversight and management of overall operations of multi-site locations.
DIRECTOR OF Home Health and Hospice
Integrity Home Care + Hospice
Fort Scott, KS
01.2019 - 01.2022
Full management responsibility for the office operations and functions of both home health and hospice agency, including all client services and employee matters.
Lead and support agency staff through transition to a new agency with less than 2% turnover rate.
Assist with design of new office location and coordination to new office location.
Establishment of Integrity Home care + Hospice as a preferred provider in service territory
Contributed to the review and restructuring of agencies EMR
Participation in development and implementation of COVID Infection Control Strategies
Monitor quality, compliance, and client satisfaction.
Recruit and development of new staff
Oversight of the home health On-call team for the Integrity division of Kansas and Missouri
Director of Home Health and Hospice
Mercy Hospital
Fort Scott, KS
01.2007 - 01.2019
Run daily operations of home health and hospice departments, including leadership of staff, development of working budget, patient safety, quality and policies and procedures.
Remain current on healthcare regulations and drive 100% compliance, serve in hospital risk management and environment of care committees, and contribute to development of patient care plans.
Implemented staff education and development programs based on identified needs.
Spearheaded opening of hospice agency and established agency within a competitive market, achieving overall 18% profit margin; led home health division with 42% profit margin.
Recognized by Homecare Elite for 5 years as top 25% country-wide home care agency in quality of care, practice implementation, quality improvement consistency, patient experience, and financial health.
Submitted business proposal and obtained approval for initiation of hospice program devoted to full continuum of care for home health patients, achieving full operation by year one, and positive profit margin by year two, with continuous growth every subsequent year.
Developed the Mercy Wish program to offer emotional and financial support to hospice patients and families.
Engaged in a variety of community service activities, including Alzheimer fundraisers, memorial parks, and community education programs.
Social Worker, Home Health
Mercy Hospital
Fort Scott, KS
01.1996 - 01.2007
Assessed patient’s needs on a case by case basis, and developed patient care plans to meet individual needs, coordinated services such as home health care, medical equipment rentals, transportation to follow-up doctor visits, and other activities, and orchestrated interdisciplinary care through close collaboration with doctors and ancillary staff.
Prepared patient chart notes to facilitate admissions, discharges, and transfers.
Hospital Discharge Planner
Mercy Hospital
Fort Scott, KS
01.1992 - 01.1996
Coordinated transfer of patients from hospital setting to a skilled nursing facility, home care, or hospice arrangement.
Timeline
VP of Long-Term Care, Home Health and Hospice - Community Health Center of Southeast Kansas
01.2023 - 01.2025
DIRECTOR OF Home Health and Hospice - Integrity Home Care + Hospice, BAYADA
01.2022 - 01.2023
DIRECTOR OF Home Health and Hospice - Integrity Home Care + Hospice
01.2019 - 01.2022
Director of Home Health and Hospice - Mercy Hospital
Medical Assistant/Certified Phlebotomist at Community Health Center of Southeast KansasMedical Assistant/Certified Phlebotomist at Community Health Center of Southeast Kansas