Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Berumen

Stafford,VA

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. Highly energetic, resourceful and self-directed with strong clinical and human relations skills. Embraces working with diverse groups and special populations to identify clinical and social concerns with empathy and respect.

Overview

18
18
years of professional experience

Work History

Operations Manager

Best Buy
Stafford, VA
08.2015 - 03.2024
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Analyzed data from various sources including surveys, focus groups, interviews in order to identify trends or areas needing improvement.

Back Office Lead

Best Buy
Sunnyvale, CA
08.2006 - 04.2015
  • Resolved customer inquiries, escalated issues when necessary.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Created reports and documents to track progress against goals and objectives.
  • Managed daily activities associated with cash flow management functions.
  • Assisted with daily operations such as ordering supplies and maintaining inventory levels.

Education

Bachelor of Science - Speech-Language Pathology

Maryville University of Saint Louis

Associate of Science - Physical Therapy

Arizona State University

Skills

  • Providing Information and Resources
  • Record retention and multi-level organization
  • Calm and Effective Under Pressure
  • Workflow Optimization
  • Market Growth
  • Team Building/Leadership

Timeline

Operations Manager

Best Buy
08.2015 - 03.2024

Back Office Lead

Best Buy
08.2006 - 04.2015

Bachelor of Science - Speech-Language Pathology

Maryville University of Saint Louis

Associate of Science - Physical Therapy

Arizona State University
Rebecca Berumen