Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Rebecca Brindley

Ames,IA

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Whatnot Streamer

IA Surplus INC
01.2026 - Current
  • Created engaging content to enhance viewer interaction and grow audience base.
  • Developed community engagement strategies to foster positive viewer relationships.
  • Analyzed viewer metrics to refine content strategy and improve stream performance.
  • Utilized streaming software to manage live broadcasts and optimize stream quality.
  • Managed chat during live streams to cultivate a positive community atmosphere, addressing questions and engaging viewers in conversation.

Unit Supply Specialist (92Y)

Iowa Army National Guard
04.2011 - Current
  • Facilitated paperwork preparation to ensure compliance for inspections.; assist supply sergeant in any tasks to get ready for inspections. Conducted inspections on weapons and vehicles to ensure compliance and readiness.
  • Managed inventory levels to ensure timely supply of equipment and materials.
  • Coordinated logistics for the distribution of supplies to support operational readiness.
  • Trained junior personnel on supply chain processes and best practices.
  • Boosted productivity by maintaining weapons and materials for 150 soldiers.

Store Manager

Dollar Tree
08.2025 - 03.2026
  • Ensured efficient ordering of trucks to meet customer demand, answer phones, take care of customers' needs, keep store clean, unload trucks, stock freight.
  • Trained and developed staff, fostering a high-performing team environment.
  • Led daily operations to ensure efficient store performance and customer satisfaction.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Managed inventory levels, optimizing stock to meet customer demand and reduce waste.

Shipping and Receiving Clerk

Heartland AG Systems
05.2023 - 01.2024

Shipped and received agricultural parts for machines, ensuring timely delivery and inventory accuracy. Facilitated communication with customers and sales representatives to ensure clarity and service. to customers, sales representatives.

  • Coordinated inbound and outbound shipments, ensuring timely processing and accuracy in documentation.
  • Utilized inventory management systems to track stock levels, facilitating efficient order fulfillment.
  • Managed warehouse organization, implementing layout improvements that increased accessibility and reduced retrieval time.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Handled day-to-day shipping and receiving overseeing more than 120 packages per day.

Crew Member

Dairy Queen
08.2022 - 05.2023
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Operated kitchen equipment and maintained cleanliness standards in food preparation areas.
  • Monitored food quality and presentation standards to ensure compliance with company guidelines.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Warehouse Generalist

Integrated Supply Network
01.2022 - 08.2022
  • Picked and shipped automotive tools to fulfill customer orders. Processed and organized received containers Loaded FedEx and UPS trailers to ensure timely deliveries.
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Conducted regular inventory checks to maintain accurate stock levels and reduce discrepancies.
  • Implemented best practices for safety protocols, contributing to a risk-free work environment.
  • Streamlined order processing workflows, enhancing efficiency in picking and shipping tasks.
  • Continuously updated knowledge of industry trends and new technologies, offering suggestions on how they could be applied within the warehouse environment for improved results.

Delivery Coordinator

Menards
04.2019 - 01.2021
  • Coordinated delivery schedules, optimizing logistics to ensure timely product availability.
  • Managed communication between vendors and internal teams, enhancing collaboration and service levels.
  • Consulted with customers about delivery and order preparation requests.
  • Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Improved delivery efficiency by optimizing routing and scheduling processes.
  • Managed, transmitted and filed delivery paperwork.

Manager

Subway
02.2015 - 02.2017
  • Supervised daily operations, ensuring compliance with food safety and sanitation standards.
  • Trained and mentored staff, fostering a culture of teamwork and high performance.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Analyzed sales data to identify trends, driving targeted promotions and menu changes.
  • Managed scheduling to ensure adequate staffing during peak hours, improving service speed.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cashier

Blains Farm & Fleet
04.2014 - 07.2014
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cash drawer integrity through diligent tracking and reconciliation practices.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

OP 2

Hach Chemicals
09.2012 - 03.2013
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

North Caddo High School
Vivian, LA
05-2010

Skills

  • Audience interaction
  • Customer service
  • Active listening
  • Content management
  • Product promotion
  • Event coordination
  • Insurance verification
  • Data entry
  • Policy adherence
  • Inventory management
  • Telephone skills
  • Telephone skills

Certification

Driver's License

Military Service

  • Branch: Army
  • Service Country: United States
  • Rank: Sergeant
  • April 2011 to Present
  • Order uniforms, supplies, and equipment for current soldiers. Make sure files are completed and correct on time.

Timeline

Whatnot Streamer

IA Surplus INC
01.2026 - Current

Store Manager

Dollar Tree
08.2025 - 03.2026

Shipping and Receiving Clerk

Heartland AG Systems
05.2023 - 01.2024

Crew Member

Dairy Queen
08.2022 - 05.2023

Warehouse Generalist

Integrated Supply Network
01.2022 - 08.2022

Delivery Coordinator

Menards
04.2019 - 01.2021

Manager

Subway
02.2015 - 02.2017

Cashier

Blains Farm & Fleet
04.2014 - 07.2014

OP 2

Hach Chemicals
09.2012 - 03.2013

Unit Supply Specialist (92Y)

Iowa Army National Guard
04.2011 - Current

High School Diploma -

North Caddo High School