Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Rebecca Brinson

Dade City,FL

Summary

A challenging and rewarding career offering an opportunity to utilize my skills and experience to the fullest extent to benefit a progressive company offering growth and advancement. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Supervisor

Sandwich Spot
Zephyrhills, FL
12.2021 - Current
  • Answer Phones
  • Take/prepare orders
  • Open/Close Store
  • Operate Cash Register
  • Count Down Register
  • Adjust Credit Card Tips/Payments
  • Place Inventory Stock Orders
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Responded to customer questions regarding products, prices and availability.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assessed company operations for compliance with safety standards.

Warehouse Associate

Southeast Bottling Co
Dade City, FL
05.2019 - 09.2019
  • Pack Products for Shipment
  • Operate Machine to Load Bottles to line
  • Palletizing
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

Clerk

GC Services, VZW
Lakeland, FL
07.2017 - 11.2017
  • Inbound Telemarketing, taking payments for Verizon wireless and Call Center
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Contacted customers regarding account updates and potential problems.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Clerk

BP Station
Florence, MS
08.2012 - 11.2015
  • Operate cash register, check in trucks
  • Put stock out, Run beginning of shift and nightly reports, make deposit bags
  • Prepare food orders and close store.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Clerk

Roses Department Store
10.2014 - 01.2015
  • Operate cash register, put out stock
  • Help unload trucks

Administrative Assistant

Southern Rubber Stamp
Jackson, MS
06.2009 - 11.2014
  • Counter help
  • Filing, take customers orders
  • Contact customers when orders ready
  • Collect money from Clients
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Maintained accurate department and customer records.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Clerical

Trident Labs Services
Ladson, SC
08.2007 - 06.2008
  • Log-in samples
  • Monthly & quarterly reports
  • Monthly DHEC reports
  • Answer telephones
  • Filing
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Entered [Type] data into [Software], maintaining [Number]% accuracy over [Timeframe].
  • Sorted and distributed [Number] employees mail with accuracy and efficiency, filed specified mail and handled shipment issues.

Administrative Assistant

International Forwarders Inc
Charleston, SC
09.2005 - 06.2007
  • Answer multiple-phone line switchboard
  • E-mail duty due to courtesy notices to different companies
  • Filing
  • Typing
  • Operate multiple fax machines
  • Open and distribute mail
  • Pull drawbacks from folder
  • Retrieve files from warehouse
  • Send out daily bills
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.

Education

GED -

Florence High School

DeVry University

Skills

  • SUMMARY OF
  • QUALIFICATIONS: Strong customer Service Skills
  • Written Communication
  • Inventory Oversight
  • Goal-Oriented
  • Business Administration
  • Training and Development
  • Staff Management
  • Team Building
  • Policy Enforcement
  • Training and Mentoring
  • Email/Phone Communication Skills
  • Administration experience
  • 10 Key
  • Cash Register
  • Windows 2000
  • Calculator
  • Typing
  • Filing
  • Deposits
  • Data entry
  • Entry Level Billing
  • Inventory

References

REFERENCES: Tom Cook, Jackson MS, 601-331-2665

                     Betty Clanton, Brandon MS, 601-720-7125

                     JaCynthia Roberts, Toledo OH, 419-370-1598

                     Malaika Houston, Dade City FL, 352-424-8028

Additional Information

Received Food Management Certificate April 2023

Timeline

Supervisor

Sandwich Spot
12.2021 - Current

Warehouse Associate

Southeast Bottling Co
05.2019 - 09.2019

Clerk

GC Services, VZW
07.2017 - 11.2017

Clerk

Roses Department Store
10.2014 - 01.2015

Clerk

BP Station
08.2012 - 11.2015

Administrative Assistant

Southern Rubber Stamp
06.2009 - 11.2014

Clerical

Trident Labs Services
08.2007 - 06.2008

Administrative Assistant

International Forwarders Inc
09.2005 - 06.2007

GED -

Florence High School

DeVry University

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Rebecca Brinson