Rebecca Broden

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
• Provided valuable input to my customers resulting in new opportunities for growth and development like our Supply Chain program or educating customer the perks of the DigiKey website

• Worked with teams internally to assess customers target prices on specific parts. I would review the price/stock we have to what competitors have then check our margin to see if we can price better.
• Received interactions via the phone or through internal systems and worked in a timely manner to meet goals

*Operated the steam honey spinner on the conveyor line while living on site at the honey shop during the week days.

*Ran a manual and automatic forklift inside and outside shop moving pallets and barrels onto/into trucks. Helped drape bee nets on top of loaded semi.

*Hauled honey boxes to and from the bee yards and setting up bear fences.

*Traveled to California during the winter months to pollinate the almond orchards. Lived on location.