Rebecca Brown
Pflugerville,Texas
Summary
Dynamic professional with extensive experience at Austin Community College, excelling in test administration and student identity verification. Proven ability to enhance student services through meticulous data entry and effective collaboration. Recognized for maintaining test material security and delivering exceptional customer service, ensuring a seamless testing experience for all students.
Overview
51
51
years of professional experience
Work History
Testing Assistant with promotion to Student Services Assistant
Austin Community College
10.2009 - Current
- Assist current/prospective students with state mandated requirements by scheduling and administration of the TSI State Test/ACCUPLACER. Administer tests for ALEKS/Advanced math placement, ESOL/English Speakers & Other Languages, CASAS and Anatomy & Biology.
- Ensured students met identity verification and eligibility criteria for exams.
- Validated enrollment and previous test history for TSI compliance by confirming state and college assessment guidelines.
- Work with Counselors and Advisors to verify and confirm TSI status.
- Provided students with access to study materials and educational websites to enhance learning.
- Assisted in off campus testing for prospective Early College Start and College Connection students (ECS and CC).
- Maintain and collect reports for traditional students, ECS and CC high schools that the Rio Grande Campus was responsible for.
- Oversaw security of test materials and testing area to ensure integrity during assessments.
- Check Datatel to verify scores loaded accurately. In addition scores that have not been loaded were entered into Datatel.
- Process PA's for Hourly New Hires.
- I worked with other institutions of higher education to Remote Test ACC students that could not test locally.
- Work with CCAT, receive CCAT intakes and process scores as they are delivered.
- Managed inventory of office supplies to guarantee availability for testing services.
- Facilitated return of broken or unused equipment to the warehouse for proper processing.
- Prepare and mail official Score Reports.
- Train hourly proctors within Assessment.
- Monitor departmental budget and transfer of funds approval.
- Past Member of the RGC Emergency Response Team. Assist students, staff and visitors in exiting the Annex building during an alarm. Responsible for verifying the building has been cleared at which time I report to the Campus Manager at our appointed safe zone.
- Participated in the Campus Advisory Committee to provide input for the ACC Master Plan.
Barista
Starbucks Coffee Company
09.2008 - 01.2021
- Prepared Starbucks beverages to standards, ensuring compliance with health, safety, and sanitation procedures to maintain quality.
- Welcomed and connected with customers to identify their preferences and enhance their experience.
- Follow standards for merchandising, stocking, rotating and storing products.
- Executed cleaning tasks per duty rosters and standards, contributing to a clean and safe environment for customers and staff.
- Assigned cash tills; follow proper cash handling procedures.
Background Extra
NEPI Northern Entertainment Production Inc.
01.2006 - 01.2007
- Contributed to filming background scenes for pilot and first two seasons of Friday Night Lights, enhancing overall production quality.
- Engaged in crowd scenes for various television and film productions, supporting visual storytelling.
- Followed direction from casting and production teams during shoots.
- Demonstrated professionalism on set, fostering positive interactions with crew and cast members.
Produce Clerk
Albertsons Grocery
12.2005 - 12.2005
- Maintained fresh produce displays, ensuring compliance with company standards and enhancing customer experience.
- Assisted customers in selecting quality fruits and vegetables, fostering positive shopping experiences.
- Organized and cleaned produce department, improving quality and visual appeal.
- Monitored inventory levels and restocked shelves regularly.
Executive Secretary to the Branch Marketing Manager
Honeywell Information Systems
01.1982 - 01.1984
- Supported Branch Marketing Manager with proposal preparation, travel arrangements, conference calls, and management of confidential commission checks, ensuring timely execution of tasks.
- Coordinated travel arrangements and itineraries for domestic and international trips.
- Managed executive calendars and scheduled appointments for senior leadership.
- Prepared and organized meeting agendas and materials for executive meetings.
- Coordinated meetings and luncheons with team members and stakeholders to enhance collaboration and communication.
Executive Secretary to 4 Vice Presidents
Greiner Engineering Sciences, Inc. (now URS Corp)
01.1980 - 01.1982
- Executed cost estimates, managed correspondence, organized filing, arranged travel, and coordinated presentations to support strategic initiatives for VPs of Structures, Roadway, Airports, and Drainage.
- Oversaw organization and accessibility of engineering library resources to enhance team collaboration and knowledge sharing.
- Organized company picnic for 300+ attendees and established first men's softball team to foster team camaraderie and engagement.
- As a Junior Achievement volunteer, I represented Greiner Engineering. As such I worked with local High School Students to promote entrepreneurial and business skills.
Receptionist
Greiner Engineering Sciences, Inc
Tampa, Florida
01.1979 - 01.1980
- Greeted visitors and directed them to appropriate departments.
- Greeted clients and prepared cost estimates, supporting efficient project workflows.
- Managed multi-line phone system, routing calls to appropriate departments to enhance response times.
- Answered and directed calls for 300+ personnel, ensuring timely communication across departments.
- Scheduled appointments and maintained calendar for office staff.
Accounts Payable Clerk
Busch Gardens Tampa Florida
01.1976 - 01.1979
- Rectified purchase orders and processed them for timely vendor payment.
- Resolved discrepancies by collaborating directly with the vendor to adjust the purchase order before payment.
- Coordinated order management, addressing shipment errors and confirming merchandise received.
- Collaborated with warehouse to verify accuracy of received products.
Gift Shop Clerk
Busch Gardens Tampa Florida
01.1975 - 01.1976
- Greeted customers warmly and engaged in conversation to identify preferences and enhance shopping experience.
- Assisted customers in selecting gifts and merchandise at the park's gift shop.
- Facilitated retail sales of souvenirs while maintaining cleanliness, restocking inventory, and organizing gift shop layout.
- Managed inventory levels and organized stock to ensure product availability.
- Operated cash register for sales transactions while ensuring accurate payment processing.
Education
High School Diploma -
King High School
Tampa, FL06-1976
Skills
- Test administration
- Exam administration
- Test proctoring
- Test material security
- Student identity verification
- Data entry accuracy
- Materials preparation
- Schedule management
- Microsoft office
- Clerical support
- Customer service
- Collaboration
- Reliability
- Adaptability
- Confidentiality
Accomplishments
Provost's Shining Star 2024
Timeline
Testing Assistant with promotion to Student Services Assistant
Austin Community College
10.2009 - Current
Barista
Starbucks Coffee Company
09.2008 - 01.2021
Background Extra
NEPI Northern Entertainment Production Inc.
01.2006 - 01.2007
Produce Clerk
Albertsons Grocery
12.2005 - 12.2005
Executive Secretary to the Branch Marketing Manager
Honeywell Information Systems
01.1982 - 01.1984
Executive Secretary to 4 Vice Presidents
Greiner Engineering Sciences, Inc. (now URS Corp)
01.1980 - 01.1982
Receptionist
Greiner Engineering Sciences, Inc
01.1979 - 01.1980
Accounts Payable Clerk
Busch Gardens Tampa Florida
01.1976 - 01.1979
Gift Shop Clerk
Busch Gardens Tampa Florida
01.1975 - 01.1976
High School Diploma -
King High School