Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
REBECCA BURNS
LOUISVILLE,KY
Work Preference
Summary
Retail Manager with over 37 years of experience in leading customer service teams and optimizing operational efficiency. Demonstrates expertise in management, quality assurance, and fostering a supportive work environment, driving team success and enhancing customer satisfaction. Passionate about leveraging leadership and human resources skills to cultivate collaborative environments and achieve strategic business goals.
Overview
38
38
years of professional experience
1
1
Certification
Work History
RETAIL SUPERVISOR/MANAGER
Metz Culinary Management
2023.01 - Current
- Lead customer service, improving team efficiency and inventory management
- Oversee menu implementation, ensuring seamless operations
- Enhance team collaboration, fostering a supportive work environment
GENERAL MANAGER
McDonald's
1988.08 - 2022.08
- Managed restaurant operations, enhancing customer satisfaction and boosting profitability.
- Led team to achieve measurable improvements in service quality and efficiency.
- Implemented strategies that resulted in increased revenue and customer retention.
- Resolved operational challenges, ensuring seamless daily functions and staff coordination.
- Cultivated a collaborative environment, fostering teamwork and employee development.
WAREHOUSE ASSOCIATE
Adecco Staffing Solutions
2020.09 - 2021.09
MANAGER
Worman Cleaning Service
2017.08 - 2020.09
- Managed payroll operations, ensuring timely payments and accuracy
- Optimized inventory processes, reducing waste and cost
- Coordinated client schedules, enhancing service delivery
PRINTER OPERATOR
Papercone corp
2013.03 - 2017.08
- Configured machinery for diverse orders, enhancing production flexibility and output.
Education
HIGH SCHOOL DIPLOMA - undefined
Pleasure Ridge Park Hs Magnet Career Aca
Louisville, KY08.1989
Skills
- Inventory management and operations
- Payroll administration and scheduling
- Training development and team building
- Recruitment and leadership strategies
- Human resources management
- Manufacturing processes and quality assurance
- Customer service excellence
Certification
- SERVSAFE CERTIFICATION
- ServSafe
Timeline
RETAIL SUPERVISOR/MANAGER
Metz Culinary Management
2023.01 - Current
WAREHOUSE ASSOCIATE
Adecco Staffing Solutions
2020.09 - 2021.09
MANAGER
Worman Cleaning Service
2017.08 - 2020.09
PRINTER OPERATOR
Papercone corp
2013.03 - 2017.08
GENERAL MANAGER
McDonald's
1988.08 - 2022.08
HIGH SCHOOL DIPLOMA - undefined
Pleasure Ridge Park Hs Magnet Career Aca