Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Carbin

Peer Support Specialist
Charlotte,NC

Summary

Energetic Cocktail Server with strong wine, spirit and craft beer knowledge. Accustomed to balancing quality with efficiency in high-volume service environments. Focused and reliable team member who is commented to exceptionable Customer Service

Overview

8
8
years of professional experience

Work History

Peer Support Specialist

Naviant Counseling Services
02.2022 - Current
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Attended classes and seminars to enhance knowledge of equipment and operating systems.

Wine Server

Cru Wine Shop
12.2017 - 03.2020
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.

Cocktail Server

Jackalopes
03.2015 - 01.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Associate of Science - Mental Health Services

Lane Community College
Eugene, OR

Skills

  • Transactions and Cash Handling
  • Tableside Service
  • Beverage Expertise
  • Service Prioritization

Timeline

Peer Support Specialist

Naviant Counseling Services
02.2022 - Current

Wine Server

Cru Wine Shop
12.2017 - 03.2020

Cocktail Server

Jackalopes
03.2015 - 01.2018

Associate of Science - Mental Health Services

Lane Community College

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Rebecca CarbinPeer Support Specialist