Rebecca Carioscia
Goodyear,AZ
Summary
Effective District Sales Manager adept at driving revenue, developing high-performing teams and increasing market share. Leverages four years of demonstrated success in managing pricing strategies, customer relationships and product placement. Exceptional problem-solver with high level of organization and attention to detail.
Overview
18
18
years of professional experience
Work History
District Sales Manager
Shutterfly/Lifetouch Portrait Studios
Phoenix, AZ
08.2005 - Current
- Trained and lead team through the challenges associated with operating during COVID-19
- Implemented strategies to perform as top sales volume during this time
- Oversee the management, operations and sales execution of 20+ locations to deliver profitable growth
- Recruit, hire, develop, lead and inspire a team of managers as well as 380 team members (plus seasonal team members) that successfully achieve desired business results
- Increase market share by implementing sales growth strategies including local marketing initiatives
- Driving business results to increase customer growth and sales to meet or exceed district goals
- Promoting business by ensuring all locations deliver exceptional service to increase customer retention and referrals
- Develop individualized, detailed metric-specific action plans to improve performance
- Managing and control all district expenses (e.g., labor, supplies, P&L)
- Provide input to the Regional Sales Director on field execution strategies
- Execute business processes (e.g., Store visits, sales process, service recovery, performance management) in accordance with procedures and expectations
- Monitors and evaluates individual and team performance.
District Field Trainer/Studio Manager
Lifetouch Portrait Studios
Phoenix, AZ
10.2007 - 08.2018
- Responsible for driving profit, quality of photography and guest experience in 20 locations within the Southern California area through coaching managers and training staff
- Staffed and developed a reliable team to maintain top results during my time spent in the field
- Recognized different learning styles and adapted coaching methods to appeal to individual needs and motivators of both managers and staff from diverse backgrounds and education levels
- Built and maintained staff; including recruitment, interviews, coaching, and delivery of performance reviews
- Increased sales, increased customer service scores to the top in the district and increased year over year sales average goals to help the studio's be the highest volume studio's on a yearly basis
- Developed and coached three team members from my location to become successful assistant managers who, in turn, have been promoted to their own location in the last 7 years
- Relied upon to fill the role as District Manager when needed.
Education
Diploma -
Independence High School
Glendale, AZ05.1999
Some College (No Degree) - Interior Design
FIDM/Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- RECRUITING
- HIRING
- TRAINING
- EFFECTIVE LEADER
- EXCELLENT INTERPERSONAL SKILLS
- CUSTOMER SERVICE
- LEADERSHIP DEVELOPMENT
- DETAIL ORIENTED
- Sales Oversight
- Customer Relationship Management
- Sales Expertise
- Relationship Building and Management
- Sales Leadership
- Goal Setting
- Sales Team Leadership
- Performance Improvements
- Customer Service Management
- Staff Management
- Customer Relationship Building
References
- Deanna Magee - District Sales Manager Lifetouch - 707-761-8102
- Candace Werve - Project Manager - 602-672-5235
Timeline
District Field Trainer/Studio Manager
Lifetouch Portrait Studios
10.2007 - 08.2018
District Sales Manager
Shutterfly/Lifetouch Portrait Studios
08.2005 - Current
Diploma -
Independence High School
Some College (No Degree) - Interior Design
FIDM/Fashion Institute of Design & Merchandising
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