Rebecca Carter
La Luz,NM
Summary
Experienced in Healthcare Administration with proven exemplary level of service delivery to patients and staff. Experienced leader with strong background in guiding teams, managing complex projects and achieving high standards.
Overview
12
12
years of professional experience
Work History
Care Coordinator III
Presbyterian Health Plan
Albuquerque, NM
06.2025 - 02.2026
- Coordinated care plans to enhance patient outcomes and streamline communication among multidisciplinary teams.
- Developed and implemented patient-centered strategies to improve service delivery and satisfaction rates.
- Managed scheduling of appointments, ensuring efficient use of resources and minimal wait times for patients.
- Monitored patient progress through regular follow-ups, adjusting care plans as necessary to meet evolving needs.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Director of Nursing
Mountain Shadows Home Care
Alamogordo, New Mexico
03.2019 - 06.2025
- Directed nursing operations, ensuring compliance with state regulations and industry standards.
- Implemented quality assurance initiatives to enhance patient care outcomes and staff performance.
- Developed and executed training programs for nursing staff, fostering professional development and skill advancement.
- Collaborated with interdisciplinary teams to create effective care plans tailored to individual patient needs.
- Established protocols for incident reporting and risk management, enhancing patient safety measures across the organization.
- Analyzed performance metrics, driving strategic decisions to improve service delivery and patient satisfaction levels.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Travel Registered Nurse
Casa Arena Blanca
Alamogordo
10.2024 - 01.2025
- Delivered comprehensive patient care in diverse clinical settings, adapting quickly to new environments and protocols.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
- Educated patients and families on treatment options, enhancing understanding of procedures and expected outcomes.
Registered Nurse
Gerald Champion Regional Medical Center
Alamogordo, New Mexico
02.2014 - 11.2018
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Monitored patient progress, documenting changes and reporting concerns to healthcare providers.
- Implemented infection control measures, reducing hospital-acquired infections significantly.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Masters Degree -
Herzing University
Wisconsin04.2027
Associates Degree - Nursing
New Mexico State University
Alamogordo, NM12.2013
Skills
- Nurse Education and Training
- Service Utilization Improvements
- Risk Management
- Operational Records Maintenance
- Verbal and Written Communication
- Nursing Staff Management
- Policy and Program Development
- Policies Compliance Enforcement
- Critical Thinking
- Recruiting and Hiring
- Time Management
Timeline
Care Coordinator III
Presbyterian Health Plan
06.2025 - 02.2026
Travel Registered Nurse
Casa Arena Blanca
10.2024 - 01.2025
Director of Nursing
Mountain Shadows Home Care
03.2019 - 06.2025
Registered Nurse
Gerald Champion Regional Medical Center
02.2014 - 11.2018
Associates Degree - Nursing
New Mexico State University
Masters Degree -
Herzing University