Summary
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Rebecca Castillo

Clifton,IL

Summary

Results-driven Underground Protection Technician at Exelon/ComEd, adept at troubleshooting and preventive maintenance. Demonstrated exceptional attention to detail and customer service, enhancing operational efficiency and safety compliance. Proven ability to train teams and refine workflows, contributing to a 20% reduction in downtime and improved service delivery standards.

Work History

Underground Protection Technician

Exelon/ComEd
Chicago, IL
2002 - 2023
  • Utilized diagnostic tools to diagnose and resolve electrical system issues, supporting operational efficiency.
  • Performed regular maintenance on equipment to support operational effectiveness and minimize downtime.
  • Supported development and execution of safety protocols aimed at promoting compliance and reducing workplace hazards.
  • Coordinated with team members to refine workflows and elevate service delivery standards.

Education

Certificate -

Cortez Typing Academy
Chicago, IL

High School Diploma -

Bremen
Midlothian, IL

No Degree - Early Childhood Education

Morraine Valley Community College
Palos Hills, IL

Skills

Attention to detail

Customer service

Works Well Under Pressure

Multitasking and organization

Power Tools and Equipment

Written/Verbal communication

Troubleshooting

Quality control

Mechanical Knowledge

Preventive Maintenance

Documentation and reporting

Customer interaction

Heavy lifting

Deadline oriented

OSHA compliance

Team Training

Relationship building

Safety Equipment

Extensive organizational skills

Issue resolution

Tech-Savvy

Assembly and production

Mechanical aptitude

Blueprint reading

Staff education and training

Document preparation

Equipment calibration

Problem-solving

Verbal and written communication

File and record maintenance

Equipment operation

Accomplishments

Volunteer at Habitat for Housing in the Kankakee County, Salvation Army Kettle Bell Ringer, and for underprivileged childrens Christmas gift sorting & distribution program in Kankakee County.

Volunteered as camphost two seasons at Fall Creek Falls S.P. TN. One season at Lake Quachita S.P. AR. One season at Riverwood RV Resort, CO. All positions involved public interaction, educating the importance of leave no trace and respecting nature, problem solving, maintaining sites and collecting litter. Guaranteed guests had an enjoyable time in nature.

References

Jeff Schnell. 870-370-9111

Sean McElhiney. 423-333-7859

Timeline

Underground Protection Technician

Exelon/ComEd
2002 - 2023

Certificate -

Cortez Typing Academy

High School Diploma -

Bremen

No Degree - Early Childhood Education

Morraine Valley Community College
Rebecca Castillo