Rebecca C. Cahalin
Columbia,Mo.
Summary
Dynamic individual with hands-on experience in court procedures and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
33
33
years of professional experience
Work History
Court Clerk II
Boone County Courthouse - Court Administration Judge's Office
05.2021 - Current
- Create and maintain daily courtroom schedule
- Schedule settlement conferences and trials for paternity and divorce cases by request through the SMC Action Queue
- Coordinate foreign language and ASL interpreters through WebEx audio or video for court hearings.
- Perform routine data entry or document management by creating monthly state mileage reimbursement forms for Judges and Commissioners, monthly state traffic reports and maintain Excel spreadsheet for same.
- Create preliminary Family Court dockets for FC Commissioner and Judges and communicate with attorneys to determine court time needed, coordinate bi-monthly to monthly settlement conference dockets.
- Schedule and assist Judges with civil wedding ceremonies, maintain database of signed legal marriage licenses
- Communicate with various LE personnel, attorneys, clerks and clerk supervisors, assist all Boone and Callaway Judges, Commissioners, IT and Court Marshals with requests for assistance for daily success.
- Create monthly calendar for Court Administration staff.
- Back up for co-workers involving assigning future court dates for criminal arraignments, weekly jury trial email list and process state payroll times sheets in SAM II.
- Manage confidential information securely, upholding the integrity of the court system.
- Respond to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Strengthen public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Issue notification of settlement conferences and trials to pro se litigants, ensuring standards are met for transparent communication.
- Manage sensitive case information, ensuring confidentiality and integrity in handling legal documents.
- Facilitate communication between court departments, improving coordination for case management.
- Contribute to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Answer telephone calls, took messages and transfer calls to appropriate colleagues.
Court Clerk
Boone County Courthouse – Family Court
06.2016 - 04.2021
- New case initiation from start to finish, daily case management of Adult Abuse caseload.
- Responsible for twice weekly docket preparation and process. Communicate with Boone County Sheriff Department and other LE agencies regarding service of protection order documents in state and out.
- Assist True North shelter regarding case maintenance of protection orders filed through their agency.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared judgments for signature..
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Processed legal documents to uphold court operational standards.
- Trained new clerks on court procedures, elevating overall departmental knowledge and performance.
Court Clerk
Franklin County Courthouse -Traffic/Criminal Clerk
05.2018 - 09.2018
- Processed document returns onto appropriate cases,.
- Created summons or warrants as necessary for incoming criminal cases.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Maintained and updated electronic databases to accurately and securely store court documents..
- Performed routine data entry or document management.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Promoted transparency within the judicial system by accurately entering case details into electronic databases.
- Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
Office Support Assistant
Dept of Health & Senior Services; Long Term Care License & Regulation
02.2013 - 02.2014
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Contributed to positive employee morale by creating an organized, clean, and efficient workspace.
- Provided exceptional customer service to clients through prompt response times.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cosmetologist
Regis Salon
07.1992 - 02.2013
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained regular client list and successfully handled walk-in customers.
Education
High School Diploma -
Lafayette Senior High School
Ballwin, Mo.06-1987
Cosmetology/Hairdressing Diploma - Cosmetology
Jerry's School of Hairstyling
Columbia, Mo.01.1991
Cosmetology Instructor Diploma - Cosmetology Instructor
Jerry's School of Hairstyling
Columbia, Mo.01-2000
Skills
- Strong organization
- Data entry
- Court procedures knowledge
- Document preparation
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Verbal communication
- Self motivation
- Deadline management
- Professionalism
- Records management
Accomplishments
- Initiated a meeting with True North women's shelter and Boone County Sheriff Dept to create open dialogue for conflict resolution. The outcome of which resulted in a better understanding of each agency's responsibilities regarding protection orders and an email group to discuss future concerns.
- Campaigned for change in procedure of service of Full Order of Protection Judgments. To cut certified mail costs, I proposed Boone County Sheriff Dept serve these rather than mailing through USPS. I created a log to track cases for informational purposes for a meeting between Circuit Clerk and Sheriff's Department. The outcome was pending per budget concerns prior to my moving to the Judge's Office position.
- Created a community use binder for Adult Abuse procedures.
- Updated some procedures in current position to utilize email rather than phone communication with attorneys regarding settlement conferences dates/times and general information for same, resulted in saving time and better communication.
- Created email containing general civil wedding ceremony information to send couples wishing to get married at the courthouse. This has saved us time by not having to relay the same information repeatedly. Feedback I've received from public indicates they appreciate having the information in writing to refer to prior to their wedding date.
- Proposed including civil wedding information on local website – pending approval from Court Administrator, Presiding Judge and IT Supervisor.
- Campaigned for updated lighting in Ground Floor courtroom to increase visibility during court and to increase morale for public and Juvenile staff – pending budget approval of County Commission.
Customer Service
- Family Court: In person and phone communication with public regarding protection orders, copy requests and general inquiries. Answer various questions from public and law enforcement regarding protection orders.
- Judge's Office: Greet and assist public in person and via telephone to schedule weddings, locate courtrooms, answer general court inquiries. Coordinate LE officers with Judges for subpoenas and search warrants.
Instruction/Training
- Performed weekly lectures on aspects of cosmetology abiding by school curriculum and evaluated student's progress to meet state standards to graduate and pass state board exam.
- Trained Family Court clerks on case initiation of incoming ex parte petitions.
- Cross train(ed) with current co-workers to further assist them in their duties as needed as well as assisting me as needed.
Timeline
Court Clerk II
Boone County Courthouse - Court Administration Judge's Office
05.2021 - Current
Court Clerk
Franklin County Courthouse -Traffic/Criminal Clerk
05.2018 - 09.2018
Court Clerk
Boone County Courthouse – Family Court
06.2016 - 04.2021
Office Support Assistant
Dept of Health & Senior Services; Long Term Care License & Regulation
02.2013 - 02.2014
Cosmetologist
Regis Salon
07.1992 - 02.2013
High School Diploma -
Lafayette Senior High School
Cosmetology/Hairdressing Diploma - Cosmetology
Jerry's School of Hairstyling
Cosmetology Instructor Diploma - Cosmetology Instructor
Jerry's School of Hairstyling
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