Rebecca Chowdhury
Pelion,SC
Summary
Dynamic Kitchen Manager with a proven track record at Keisler's Store, excelling in food safety protocols and team leadership. Enhanced kitchen efficiency through streamlined processes and effective staff training, resulting in consistently high health inspection scores. Adept at inventory management and fostering a collaborative work environment, ensuring exceptional service and customer satisfaction.
Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.
Food service professional with extensive experience in kitchen management and culinary operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Keisler's Store
12.2024 - Current
- Learned kitchen safety protocols and food handling procedures.
- Assisted in maintaining cleanliness and organization of kitchen area.
- Supported inventory management by tracking supplies and ingredients.
- Prepared ingredients under supervision for daily menu items.
- Contributed to team communication during service rushes to ensure efficiency.
- Adapted quickly to changing priorities in a fast-paced kitchen environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Restaurant Manager
Blaze's Kitchen
04.2024 - 10.2024
- Managed daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained and supervised staff on food safety protocols and service standards.
- Implemented inventory management techniques to maintain stock levels and minimize waste.
- Assisted in creating staff schedules to optimize workforce efficiency during peak hours.
- Monitored customer feedback to identify areas for service improvement and enhance guest experience.
- Collaborated with kitchen staff to streamline menu items for improved operational flow.
- Developed training materials for new hires to expedite onboarding process and increase productivity.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Fostered positive work environment, leading to decrease in staff turnover.
Deli Manager
Publix
09.2019 - 08.2023
- Oversaw inventory management, including ordering, stock rotation, and waste reduction practices.
- Trained staff on food safety standards and operational procedures to maintain compliance.
- Managed daily operations of deli department, ensuring product quality and customer satisfaction.
- Collaborated with vendors to source high-quality ingredients and negotiate favorable terms.
- Implemented efficient workflows to enhance service speed during peak hours.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Set schedules for 27 staff by planning and designating shifts and hours.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
Education
Certified Phlebotomy Technician - Phlebotomy
Midlands Technical College
West Columbia, SC12-2024
Skills
- Proficient in Task Management
- Service Excellent
- Food safety protocols
- Inventory management
- Staff supervision
- Inventory control
- Attention to detail
- Problem-solving
- Team Leadership
Timeline
Kitchen Manager
Keisler's Store
12.2024 - Current
Restaurant Manager
Blaze's Kitchen
04.2024 - 10.2024
Deli Manager
Publix
09.2019 - 08.2023
Certified Phlebotomy Technician - Phlebotomy
Midlands Technical College
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