Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Rebecca Chunn

Leland,MS

Summary

Adept at leading nursing teams and improving patient outcomes, I leveraged my expertise in critical care and infectious disease control at Allegiance Specialty Hospital. My leadership significantly enhanced patient satisfaction and process improvement, demonstrating strong case management and compassionate patient support skills.

Overview

24
24
years of professional experience

Work History

Registered Nurse

Allegiance Specialty Hospital
Greenville, Mississippi
03.2022 - Current
  • Provided patient care and education to patients with chronic illnesses.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Administered medications and treatments according to physician orders.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Provided emotional support and comfort to families during difficult times.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Assisted physicians during examinations or surgical procedures.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.

Chief Nursing Officer

Allegiance Specialty Hospital
Greenville, MS
09.2011 - Current
  • Developed and implemented strategies to improve patient care quality and safety.
  • Created policies, procedures and standards for nursing practice.
  • Monitored nursing staff performance to ensure compliance with professional standards.
  • Provided leadership in the development of clinical programs, including recruitment, retention and succession planning initiatives.
  • Collaborated with other healthcare professionals to develop innovative approaches to deliver evidence-based care.
  • Established a system of communication between nurses, physicians and administrators to ensure effective delivery of services.
  • Oversaw the budgeting process for all nursing departments within the organization.
  • Conducted regular meetings with team members to discuss challenges and opportunities related to patient care.
  • Assessed current staffing levels against projected needs based on census data and made recommendations accordingly.
  • Advised senior management on issues related to nursing operations, policy implementation and regulatory compliance.
  • Analyzed data from various sources such as surveys, metrics and reports to identify areas needing improvement in patient satisfaction or outcomes.
  • Facilitated interdisciplinary collaboration among teams across the health system.
  • Promoted an environment that values diversity, inclusion and respect for all individuals.
  • Identified opportunities for cost savings through improved efficiency in processes related to nursing operations.
  • Represented the organization at conferences, seminars and other events related to nursing practice.
  • Investigated incidents involving patients or staff members according to established protocols.
  • Ensured adherence to federal regulations such as HIPAA privacy laws when handling confidential information.
  • Provided patients with direct nursing care during periods of department short-staffing.
  • Created and implemented staff schedules and provided quality nursing care to patients.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Called upon staff members to discuss patient care and treatment.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
  • Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
  • Oversaw patient recordkeeping and regulatory compliance programs.
  • Established resource allocation procedures and investigated complaints registered by patients and family members.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Created and integrated new nursing protocols designed to improve patient outcomes while minimizing medical errors.
  • Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
  • Built successful nursing team focused on delivering quality care, treatment and services to patients.
  • Kept nursing team in compliance with Joint Commission standards and good practices for maximum patient satisfaction.
  • Acted promptly on identified issues impacting compliance, patient satisfaction or treatment quality.
  • Oversaw patient services for area and adjacent oversight for related clinical and administrative services.
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.

Registered Nurse

Delta Regional Medical Center
Greenville, MS
06.2007 - 08.2012
  • Assessed patient's physical and emotional condition on a daily basis.
  • Performed medical treatments such as administering medications, intravenous fluids, and blood transfusions.
  • Monitored vital signs including heart rate, respiratory rate, temperature, and blood pressure.
  • Assisted physicians with diagnostic tests, therapeutic procedures, and other medical interventions.
  • Provided direct nursing care to critically ill patients in accordance with established policies, procedures, and standards of practice.
  • Maintained accurate records of patient assessments, treatments provided, medication administration times and dosages prescribed by physicians.
  • Identified changes in patient conditions and reported them to the supervising physician immediately.
  • Administered emergency resuscitative measures when necessary according to advanced cardiac life support protocols.
  • Developed individualized plans of care based upon assessment findings that addressed the needs of each patient served.
  • Collaborated with other healthcare team members regarding treatment plans for each patient served.
  • Assisted with intubation procedures when needed using appropriate equipment and techniques.
  • Provided emotional support to families during difficult situations involving critical illness or end-of-life care decisions.
  • Utilized evidence-based practice guidelines while providing nursing interventions for critically ill patients.
  • Actively participated in quality improvement initiatives designed to improve outcomes for critically ill patients.
  • Instructed students on proper techniques related to critical care nursing skills.
  • Provided compassionate end-of-life care to terminally ill patients.
  • Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation, and chest tube management.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Treated patients with broad range of acute, life-threatening diagnoses.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Provided direct care in surgical, cardiac and neurological critical care units.
  • Assessed patients, documented observations and reviewed patient charts to determine care needs.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Administered care to patients suffering from catastrophic traumatic injuries.
  • Administered medications and treatments as prescribed, ensuring compliance with healthcare protocols.
  • Implemented advanced life support techniques and interventions during emergency situations to stabilize patients.
  • Provided comprehensive care to critically ill patients, including those with complex medical and surgical conditions.
  • Conducted thorough patient assessments to identify healthcare needs and potential complications.
  • Applied evidence-based practices to wound care, preventing infections and promoting healing.
  • Managed the administration of blood products and monitored patients for adverse reactions.
  • Advocated for patients, ensuring their needs and preferences were communicated to the healthcare team.
  • Facilitated communication between patients, families, and healthcare professionals.
  • Performed emergency medical procedures, such as advanced cardiac life support (ACLS), when necessary.
  • Managed the care of patients on mechanical ventilation, optimizing respiratory function and monitoring for complications.
  • Monitored patient vital signs, assessing and responding to changes in patient conditions promptly.
  • Assisted in the orientation and mentoring of new nursing staff, enhancing team capabilities.
  • Operated and monitored life support systems and medical devices specific to the critical care setting.
  • Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
  • Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Licensed Insurance Agent

Southgroup Insurance Group
Greenville, MS
04.2001 - 07.2005
  • Conducted customer needs assessments to identify appropriate coverage levels and options.
  • Advised clients on their insurance needs and coverage options based on individual requirements.
  • Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Maintained accurate records of client information including contact details and policy changes.
  • Identified opportunities for cross-selling additional policies or services to existing customers.
  • Negotiated contracts with providers to secure competitive rates for customers.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
  • Performed routine follow-up calls to assess customer satisfaction with products and services.
  • Established relationships with vendors that provide services related to insurance products.
  • Collaborated with internal teams such as Underwriters and Claims Adjusters to ensure accuracy.
  • Provided guidance and support to less experienced agents during onboarding process.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Responded to customer inquiries and problems to promote great service.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Developed appropriate quotes based on risk information.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Achieved repeat business and referrals through personalized services.
  • Contacted underwriters and submitted forms to obtain binder coverage.

Education

Associate of Applied Science - Nursing

Mississippi Delta Community College
Moorhead, MS
05-2007

Skills

  • Infectious disease control
  • Wound Care
  • Supply Restocking
  • Precepting
  • Mobility Assistance
  • Care Planning
  • Case Management
  • Data Collection
  • Unit Administration
  • Chronic Disease Management
  • Diabetes management
  • IV management
  • Critical Care
  • Nursing staff leadership
  • ADL Assistance
  • Ventilator support
  • Vaccine administration
  • Patient Management
  • Emergency Response
  • Lab result interpretation
  • Culturally-sensitive care
  • Chart updating
  • Health care consultation
  • Discharge coordination
  • Electronic Health Records Management
  • Medical Recordkeeping
  • Intravenous therapy
  • OR and ER experience
  • Home care
  • Documenting vitals
  • SBAR communication
  • Community advocate
  • Life-sustaining machines
  • Patient Assessments
  • Flow sheet charting
  • Family and patient support
  • Patient Satisfaction and Process Improvement
  • Medication Distribution
  • Care Plan Development
  • Patient Evaluation
  • Nursing Plan Development
  • Managing deadlines
  • EMR Systems
  • IV drug therapy management
  • Clinical Information System Management
  • Infection control measures

Custom

  • Case Management, Infection Control, HIM, Chart review, appealing denials all fell under my responsibility as CNO. I was responsible for the total day to day running of a 39 bed facility. I also was involved in the opening of a GeriPsych division during my time as CNO.

Timeline

Registered Nurse

Allegiance Specialty Hospital
03.2022 - Current

Chief Nursing Officer

Allegiance Specialty Hospital
09.2011 - Current

Registered Nurse

Delta Regional Medical Center
06.2007 - 08.2012

Licensed Insurance Agent

Southgroup Insurance Group
04.2001 - 07.2005

Associate of Applied Science - Nursing

Mississippi Delta Community College
Rebecca Chunn