Rebecca Cole
Acworth,GA
Summary
- Dedicated MA committed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.
- Certified CNA offering 12 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
- Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
- Helpful Nursing Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
- Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
13
13
years of professional experience
Work History
General Manager
Wendys
10.2010 - 08.2023
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
- Liaised with cross-functional teams to develop product positioning strategies.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Trained, managed and motivated employees to promote professional skill development.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
- Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
- Hired, coached and mentored team of 52 sales representatives.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
CNA
A First Name Basis
10.2020 - 06.2021
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Administered personal nursing assistance in pre- and post-operative situations.
- Used mobility devices and hoyer lifts equipment to transport patients.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
CNA
East Jefferson Hospital
03.2020 - 10.2020
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Documented activities and recorded information in EMR system.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Administered personal nursing assistance in pre- and post-operative situations.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Worked on the telemonitor and stroke victims floor.
CNA
Mercy Hospital of Buffalo
12.2015 - 09.2016
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Administered personal nursing assistance in pre- and post-operative situations.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Home Health Aide
Healthforce
08.2015 - 11.2015
- Performs health-related tasks as well as personal care tasks in the patient's residential setting.
- Health tasks include taking the patient's temperature, pulse and respiration rate; as well as assisting with the application of any medicated creams, wound care and helping patients take their medications.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Monitored client's well-being, safety and comfort under direction of physician.
Education
Business Administration And Management
University Of Phoenix
OnlineBusiness Administration And Management
Kaplan University
Online Medical Assistant
Blue Cliff College
Metairie, LA04.2021
CNA/HHA
Harvest House
Buffalo, New York04.2015
High School Diploma -
Carlton J. Kell High School
Marietta, GA05.2010
Skills
- NYS Certified Nursing Assistant (CNA), 2015 CNA License # 343748141015E
- NYS Certified Home Health Aide (HHA), 2015 HHA License # 00516139
- ServSafe Certified, 2013
- Excellent interpersonal skills
- Strong organizational
- Recording Vital Signs
- Learning Strategies
- Operation Monitoring
- Quality Assurance Controls
- Patient Care
- Companionship and Emotional Support
- Culinary Talent
- Patient Relations
- Bathing
- Grooming and Bathing Assistance
- Collecting Vital Signs
- Oral Hygiene
- Infection Control Procedures
- Monitoring Fluids
- Patient Transportation and Transfer
- Performing Patient Intakes
- Wound Care
- Collecting Specimens
- Preparing Meals
- Ensuring Patients Comfort
- Charting Expertise
- Responding to Patient Phone Calls
- ADLs Assistance
- Responding to Emergencies
- Supporting Personal Needs
Timeline
CNA
A First Name Basis
10.2020 - 06.2021
CNA
East Jefferson Hospital
03.2020 - 10.2020
CNA
Mercy Hospital of Buffalo
12.2015 - 09.2016
Home Health Aide
Healthforce
08.2015 - 11.2015
General Manager
Wendys
10.2010 - 08.2023
Business Administration And Management
University Of Phoenix
Business Administration And Management
Kaplan University
Medical Assistant
Blue Cliff College
CNA/HHA
Harvest House
High School Diploma -
Carlton J. Kell High School