Experienced healthcare professional with a strong background in patient support and therapeutic assistance. Demonstrated adaptability in dynamic clinical settings, actively contributing to the patient recovery process. Collaborative team member dedicated to achieving optimal patient outcomes and upholding high standards of care. Proficient in therapeutic exercise assistance and effective patient communication.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Orthopedic Cast Technician
Nationwide Children's Hospital
Columbus
05.2025 - Current
Collaborated with orthopedic surgeons to develop treatment plans that enhanced recovery outcomes for pediatric patients.
Execute precise application of casts and splints to ensure optimal patient recovery and support.
Perform removal of casts, splints, sutures, and staples to facilitate optimal patient care.
Partnered with orthopedic surgeons and healthcare teams to uphold accuracy and quality in patient care.
Collaborate with fellow cast technicians to ensure optimal patient care and attention.
Ensure clinic readiness by thoroughly stocking rooms, reviewing daily schedules, and inspecting cast saw blades for functionality.
Maintain a clean/sterile environment to avoid the spread of any infection to patients and families.
Responded to patient inquiries and concerns to ensure comprehensive support and satisfaction during treatment.
Follow HIPAA guidelines when handling patient information.
Physical Therapy Aide
Nationwide Children’s Hospital
01.2020 - 05.2025
Trained in casting and helped with splinting under OT supervision
Managed ordering supplies for all of Inpatient Therapies (PT, OT, TR, Speech, Massage)
Responsible for training all new employees and getting them oriented to the hospital guidelines.
Covers for administrative support when needed
Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
Offered mobility assistance with physical support, wheelchairs, and other strategies.
Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
Implemented patient safety protocols and infection control practices for hygienic, compliant care.
Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
Shift Supervisor
Starbucks
01.2018 - 01.2020
Trained new employees and delegated daily tasks and responsibilities.
Responded to and resolved customer questions and concerns.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Completed store opening and closing procedures and balanced tills.
Helped store management meet standards of service and quality in daily operations.
Assistant Youth Director/Coach/Marketing
Vertical Adventures
01.2016 - 01.2018
Coached competitive climbing team
Developed curriculums for classes
Completed all prep work for classes and camps at the gym/ran classes and summer camps
Sent monthly newsletters to all customers in the email database
Taught youth classes (ages 3-16)
Ran an adaptive summer camp for kids with disabilities.
Helped run adaptive climbing days at least once a month
Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Barista
Starbucks
01.2014 - 01.2016
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Associate
Forever 21
01.2012 - 01.2013
Operated the cash register
Greeted customers and helped them find what they needed
Orthopedic Technician / Orthopedic Support Specialist at Concentra (U.S. HealthWorks)Orthopedic Technician / Orthopedic Support Specialist at Concentra (U.S. HealthWorks)