Rebecca Costa
Derry
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
Certification
3
3
years of post-secondary education
18
18
years of professional experience
Work History
Assistant Manager
Cumberlandfarms Gas station
Derry
11.2025 - Current
- Assisted in daily operations and ensured efficient store organization.
- Supported team members in customer service and sales to enhance customer satisfaction.
- Ensured compliance with safety standards and health regulations.
- Trained new employees on company policies and operational procedures to facilitate smooth onboarding.
- Managed cash register operations and processed customer transactions accurately.
- Addressed customer inquiries and resolved issues promptly and professionally.
Store Manager of Operations
Cumberlandfarms Gas station
Claremont
01.2023 - 10.2025
- Supervised daily operations of gas station and convenience store.
- Managed staff schedules and delegated tasks effectively.
- Trained new employees on customer service standards and safety protocols.
- Conducted inventory checks and maintained stock levels consistently.
- Monitored cash handling procedures to prevent discrepancies.
- Organized promotional displays to maximize product visibility in-store.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Developed and maintained store policies, procedures and operations manual.
Food Service Supervisor
Cumberlandfarms Gas station
Claremont
04.2015 - 03.2020
- Supervised daily operations of food service area to ensure smooth workflow.
- Trained and mentored new staff on food safety and service standards.
- Managed inventory levels, ensuring timely restocking of supplies and products.
- Implemented health and safety protocols to maintain a clean working environment.
- Conducted regular quality checks on food items to ensure freshness and compliance.
- Collaborated with management to develop training materials for staff development.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
Customer Service Cashier
Cumberlandfarms Gas station
Claremont
07.2008 - 04.2015
- Assisted customers with product inquiries and provided exceptional service.
- Operated cash register and processed customer transactions efficiently.
- Managed inventory levels and restocked shelves to maintain availability.
Education
Associate of Science - Medical Administrative Assistant
River Valley Community College
Claremont, NH 09.2009 - 05.2012
Rebecca Costa
Springfield, VtSkills
- Training development
- Inventory management
- Cash handling
Certification
- Serve safe certification
- Alcohol and tobacco compliance
Timeline
Assistant Manager
Cumberlandfarms Gas station
11.2025 - Current
Store Manager of Operations
Cumberlandfarms Gas station
01.2023 - 10.2025
Food Service Supervisor
Cumberlandfarms Gas station
04.2015 - 03.2020
Associate of Science - Medical Administrative Assistant
River Valley Community College
09.2009 - 05.2012
Customer Service Cashier
Cumberlandfarms Gas station
07.2008 - 04.2015
Rebecca Costa