Rebecca Cruz-Silvestre
Austin
Summary
Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
Circle K
07.2024 - 12.2024
- Ensured compliance with all local, state, and federal regulations related to store operations, safety protocols, and licensing requirements.
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
- Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
Store Manager
Ross Dress for Less
09.2023 - 06.2024
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
Business Manager
Dillards Department Store
10.2022 - 06.2023
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Streamlined business processes by implementing new project management tools and techniques.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Developed strategic partnerships with key vendors , leading to significant growth opportunities for the company.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
Education
High School Diploma -
Lincoln Park Alternative
05-1994
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team building
- Culture development
- Flexible schedule
Certification
- ServSafe Food Handler's Certification
- TABC Certified
Languages
Spanish
Professional Working
Timeline
Store Manager
Circle K
07.2024 - 12.2024
Store Manager
Ross Dress for Less
09.2023 - 06.2024
Business Manager
Dillards Department Store
10.2022 - 06.2023
High School Diploma -
Lincoln Park Alternative
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